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"Family room was an excellent size. Beds were comfortable "

"Lovely room with a fantastic view. All of the staff were friendly and helpful. We are so grateful for a wonderful experience. 😊"

"Was excellent overall. Only issue was cleaning services, we had to proactively ask them to clean the rooms a couple of the days. Otherwise a great place to stay."

"We had a great stay at The Shangri-La hotel. All the staff were friendly & helpful. Our room was spotless, spacious & had great views of the bridge & opera house. "

"Amazing service. Friendly staff. Clean. The bathroom lighting is a bit dim but other that, my stay was great. "

"The room the large, spacious, and spotless. The hotel is in a central location for meeting places for excursions and shopping areas. The staff was so courteous, kind, and helpful by calling taxis, suggestions routes, providing maps, and suggestions. Buddhi was especially helpful, when a stolen credit card became a problem. "

"Great staff and service! "

"Room, view and Club Millesiem. Room a bit small and not enough storage space."

"Location excellent, service and greeting from staff was warm, complimentary drink was a bonus. Enjoyable stay."