サマーレイズ自然保護区周辺のホテル

「Superb pub and rooms steeped in local history - Robert Plant started his career here playing blues guitar aged 15 in the upstairs blues club (sadly not there anymore but the history is palpable). The pub is a treasure trove of history, and so well preserved, from the original staircases and ceramic tiling on the walls, to the original bar. My room was just sheer excellence. Comfy bed, every amenity laid on, crispy linen and a boiling hot shower. Sadly the pub no longer serves food other than...

「Very good location.」

「Basic room, only given one towel. Breakfast was pricy and horrendously bad.」

「this is our 3rd time here, and we have already booked to stay in a couple weeks time, excellent staff, who are friendly and approachable, Karl on reception is fantastic! lovely pool are, and great distance to the waterfront and shopping centre.」

「Room was good, clean and quiet. Could not get the wifi to work. Did not report it while there.」

「Very comfortable Good location Great staff Enjoyed our stay」

「All of the staff were extremely pleasant and helpful. Very clean and quiet. Breakfast hot and cold buffet (extra) was excellent. Gluten-free options available. 」

「Had a club room with breakfast use of spa if you can call it that. Breakfast ok tables not cleared. Bog standard cooked breakfast. Room ok pillows hard one biscuit. Nice shower. Spa an issue second time to stay and visit. Steam full of local men swearing about women. I was the only woman in there it felt intimidating. This was also my previous experience i thought at 4pm i would avoid this.Really need to sort this out. You need a padlock for lockers wasn't told this so had to carry clothes...

「Ok Did everything ok Room Location Price Food was actually good dinner and breakfast 」

「We enjoyed our recent stay in a ground floor, twin bed, en-suite room. There was handy parking, a friendly welcome, a lovely clean and comfortable room, and delicious breakfast. Our hosts were friendly, helpful and welcoming, the room was warm and cosy, and we would be happy to stay again.」

「lovely surroundings, spacious, clean room, friendly, helpful staff, variety of options for breakfast and plenty of parking. Would stay again.」

「This hotel is a hidden gem! The host, Maria, is truly wonderful. Her attention to detail is fab, and she couldn't be anymore helpful and welcoming. Maria stayed late for my colleagues check in and then came in early to accommodate us for an early breakfast. The dinner was divine - strongly recommend the tikka curry. Home cooked, beautiful meal. The bed was extremely comfortable, and I will ensure I book here when I visit Birmingham again!!!」

「It is being refurbished., so a few problems. Room was clean, towels spotless.plenty of parking spaces. Staff including cleaner's couldn't do enough for us, they were excellent. We have stayed there before and will again.」

「従業員が、悪魔に取りつかれたように不親切でイライラしている。隣の部屋の泊り客の声が、そのまま聞こえる。バーミンガムのダウンタウンの近くなので、若いやつがたくさん週末は泊まるので、一晩中、外でも部屋でも大声を出して騒いでるので眠れない。最悪だ。とてもうるさい。それで、次の日、フロントで、「うるさいので部屋を変えてくれ」と言ったら、「絶対変えられない」と言った。世界各地に仕事で行きますが、部屋を変えられなかったのは、このホテルだけ。フロントの従業員も、不親切で、イライラしている。」

「料金なりのホテル。 湯沸かしポット内側掃除してない。 テレビがたびたびつかなくなる。 朝食× バーはくつろげた。 フロントの対応は良かったです。 買い物は、ダドリーの街まで上り10分位。」

「During checkout, the alarm in the room would not stop ringing. We wanted to extend our stay by one more night, and we had already informed Quinn that he would add an extra night for us. However, Nicolas did not even wait a few minutes before making a new online reservation for another night. The customer service was catastrophic.」

「This was cancelled the afternoon before we were due to travel the next morning.as you can appreciate this is unacceptable and very stressful for our family.thought it was disgusting to do that at such short notice.」

「the person on reception was very unhelpful-I asked for the number for room service and when I went up to my room I found there was no telephone so how I am I meant to contact reception?? Turned out the lift was not working and my room was on the third floor; had to carry the luggage up to my room myself. The window in my room had been left open; it turned out there was a bad odour which they were trying to reduce. Bed was very uncomfortable blanket was thread bear, mattress was thread bear and...