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"We loved the onsen experience. We had never done it before and they had a “lesson” for onsen etiquette which was helpful. It was very clean and relaxing. It was nice to have a free ice cream every day after bathing at the onsen, and fun to walk around the property in our hotel robes. The only issue we had was 2 little kids running around and talking loudly in the onsen bath area which was disruptive, but not the hotel’s fault. "

"Really beautiful hotel. Very professional staff."

"The people there are wonderful. The rooms were very nice. The onsen was a great way to relax at the end of the day. Had a 5 course meal one evening, it was OUTSTANDING! The shuttle bus and car shuttle was very helpful. Enjoyed the whole experience. "

"Very accommodating. English speaking and close to anything in Kawaguchiko. Spectacular viewa of Mt. Fuji! "

"Amazing we loved it"

"The location is great for fujikyu highland and is not too bad of a walk to the lake area. The onsen has a beautiful view of Fuju-san and was best enjoyed in the morning. The onsen is large enough for possibly 12 adults at a time and can feel a little cramped when busy. The amenities they provide and the quality of the facility are great! "

"The place is closed to everything and the room is clean."

"Highlight of our trip. We had a room with balcony and private onsen. Magical. Food was excellent!"

"Excellent property Many people speak in English so it becomes easy for tourist "