「I stayed this hotel for almost 2 weeks in total. Room and facilities are ok. Especially the receptionists need to be improved. Checking in and out took so much time though room was prepaid and no extra charge. 」
「This hotel has the friendliest and most helpful people working there. They all seemed to want to make our stay the best it could be. The hotel is so comfortable and welcoming and I loved it.
The one down side was the steak I ordered which was chewy and inedible - disappointing as it wasn’t at all cheap.
I would definitely return but just not order steak.
」
「History, ambiance and beautiful wood floors at this very conveniently located hotel by Wilson airport. Friendly staff, nice restaurant. Wonderful lobby area. 」
「I booked this hotel last-minute when my private guide had a family emergency, so I had to fly from Mombasa to Nairobi and completely rework the last 6 days of my trip. Since I had only planned to be in Nairobi to fly in and out, I hadn’t done any research on where to stay. Fortunately, Razana was a great choice! The room was big and beautiful, the perfect retreat after a chaotic day in the city or a long safari tour. The shower is amazing, minifridge was helpful, loved the sitting area and desk...
「Let me tell you, this place is fantastic! There are several Lodging characteristics that I look for when choosing a place to stay. I am very particular about having certain items while traveling. I am a consummate way over packer due to this fact. (Camping electric stove burner, toaster, cups, ect. Can be found in my Luggage) This Hotel made me sorry that I over packed. They had everything that I needed!! And more!
In the past few months I have stayed at comparably priced Hotels in Costa Rica,...
「Super friendly personnel, The hotel is very safe but you need to take Uber or other transport to get around. But Nairobi in general is like that. The quality of the food in the restaurant could be improved!」