I pd a lot of money for gulf view and my balcony overlooked all the HVAC equipment making it loud and hot
David
2024 年 5 月に 1 泊滞在
6/10 (普通)
Claudia
カップルで旅行
2024 年 5 月 12 日
El cuarto si estaba limpio pero cuando haces el check out no te dan chance a quedarte en la piscina solamente una hora después del check out y una hora en el parqueo, después cobran 20 dólares la hora un hotel muy caro
Claudia
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Amberly
2024 年 5 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Amberly
2024 年 4 月に 3 泊滞在
4/10 (不満)
laura
カップルで旅行
2024 年 5 月 11 日
My husband and I were given a room at the very end of a very long hallway with two smaller beds instead of a king bed, we were on the bay side with night clubs blasting music till the AM even though it was a weekday- so disappointed, the $29. a day for forced valet parking was a bit of a bummer and make sure you bring your wallet to the beach if you want a chair or umbrella $50.-$180 per day(if you want front row)…we really wanted to like it being as it’s been years since we have been able to get away,
laura
2024 年 5 月に 2 泊滞在
6/10 (普通)
Nihuche
カップルで旅行
2024 年 5 月 10 日
良かった点 : 清潔度
Location of property was convenient. Overall 3 out of 5
Nihuche
2024 年 5 月に 4 泊滞在
8/10 (良い)
Stephanie
家族旅行, 小さなお子様連れの家族旅行
2024 年 5 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was able to accommodate baby with a crib. The only complaint is that I called ahead of time to have it in the room and they completely forgot about the crib. A bit slow with service. We had issues with our plumbing. Overall it was good but not the best.
Stephanie
2024 年 5 月に 4 泊滞在
4/10 (不満)
Debra
家族旅行
2024 年 5 月 9 日
気になった点 : 清潔度、スタッフとサービス
Had to change room due not only to having a view of rooftop with various air conditioning units, but bc it was filthy. Thick dust on the top of the headboard and on the artwork on the wall. The second room was not much better.
Restaurant served me a $44 entree that was inedible which I sent back and then I had to argue with the staff to remove it from the bill.
The front desk staff however were all very nice and accommodating.
Debra
2024 年 5 月に 4 泊滞在
10/10 (非常に良い)
Evelyn
2024 年 5 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Muy buena
Evelyn
2024 年 3 月に 2 泊滞在
8/10 (良い)
Diane
家族旅行
2024 年 5 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful beach
Diane
2024 年 5 月に 3 泊滞在
4/10 (不満)
Christine M.
家族旅行
2024 年 5 月 7 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The front desk staff was not knowledgeable and initially was unable to add our honors rewards to our stay. We have been Hilton honor members for years and this is why we chose to stay at this particular property. When we initially checked in, the staff was unhelpful and unwilling to make sure that our honors information was attached to the booking to ensure points for our stay. When we arrived to our room, we found the balcony door to be off the tracks so it would not open. There was also damage to the balcony door and the handle falling off. We had to call maintenance and wait several hours for them to arrive to fix these very trivial items. The safe was also not working correctly as the batteries to the door for the lock were low and so the safe could not be used. We asked for this to be fixed and it never was. The floor had large brown/red stains. Many of the towels/linens that were supposedly cleaned were stained. The staff is supposed to bring 2 bottles of water per day and restock the room coffee/cream/sugar but this never happened and we had to ask for this every day. Housekeeping somehow skipped our room service 3 days in a row even though there was never an indication from us to do so. The housekeeping staff was always agitated that we asked for towels/linens almost every day of our stay because they had skipped room service. About halfway through our stay the air conditioning unit condenser broke and rattled non-stop making sleep impossible.