サウスウェスト ヒューストンのプールのあるホテル

「Nice hotel」

「everywhere was clean and nice. it was good enough for my stay. there was no a coffee machine in the room. i left a message, but it did not come..」

「便利な場所にあり、清潔で過ごしやすいホテルです。欲を言えば、朝食の種類が少し物足りないのが残念。」

「I specifically booked the expensive suite because having a bathtub was very important to me. The reservation confirmation even clearly stated “(BATH TUB).” However, when I checked into the room, there was only a shower. I asked if I could be moved to another room with a bathtub, but I was told that no such rooms were available. When I asked why, the staff tried to avoid responsibility by suggesting that Expedia had made a mistake. Regardless of whether the error was Expedia’s or the hotel’s, I...

「スタッフの対応も部屋も朝食もとても素晴らしかった。」

「Ok」