「We had an incredible stay at Lumina! The grounds are beautifully kept, with great attention to detail. Our cottage was perfect- very private and well decorated. The cottage was able to open to the outdoors, but also had great AC for when it was too warm and you wanted to close things up. Very nice breakfast each day. Staff were incredibly professional, friendly and helpful. Beautiful pools throughout the property that felt very private. The property is thoughtfully laid out so you barely notice...
「The facility and room were lovely, but the check-in process didn't go smoothly. When I provided my reservation name at the reception, they said they couldn't find any reservation information. The reception manager mentioned that they had encountered similar issues with Expedia before. After persistently requesting multiple checks, they eventually found my reservation, but the room wasn't ready, so we had to wait for over two hours. They offered dinner as an apology, but it was disappointing to...
「The property manager, Dewa was excellent; very helpful and friendly. The villa is really lovely and the bed very comfy. There are barking dogs and noisy roosters nearby, but this is common all over Ubud. Would for sure recommend this villa to fellow travellers. Just bring a white noise machine or earplugs :) 」
「Séjour magnifique ! La villa est super bien décorée, très propre et calme. Le personnel est très accueillant et aux petits soins. Je recommande fortement !」
「Schöne Unterkunft in ruhiger Lage. Dennoch nah am Zentrum von Ubud. Der Pool mit dem Ausblick war traumhaft schön. Das Rauschen des Flusses wirkt meditativ. Liebes Personal, immer behilflich. 」
「Beautiful property down in the jungle but with a gorgeous view of the rice patties from the top terrace. They even have a yoga studio with yoga mat and a couple weights to use on your own instruction. The rooms are very modern and clean I wish I had time to do the spa and sauna. Hot shower,clean pool, and great breakfast. The staff was sweet and attentive. Thank you for a wonderful stay! There are a few good restaurants close by too. 」
"We had a truly wonderful stay at Sheraton Bali Kuta Resort.
The housekeeping staff created beautiful towel art such as swans and other figures with kind messages on the bed — so amazing that we wanted to take photos to remember them!
At check-in, Mr. Oka, who speaks fluent Japanese, was very kind and helpful.
Every staff member we met — at the second-floor restaurant, by the pool, or even in the corridor — greeted us with warm smiles and made us feel so comfortable.
This stay gave us such special memories, and we would love to stay here again when we visit Bali in the future.
Thank you very much for the wonderful hospitality. We look forward to visiting again in the near future!"
"This was, without a doubt, the best hotel I have ever stayed at. The food was absolutely delicious, but what truly made my stay unforgettable was the warmth, kindness, and genuine smiles of the staff. They made me feel so welcome and cared for. I can’t wait to come back again — it’s a place I’ll remember forever."
