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"Spacious room"

"Location great, buffet was nice to have. Only feedback is that it was tough to have three people in the shared bed."

"Great location near Narita airport. They offer shuttle free service to and from the airport. Clean room with comfortable beds, amenities, gift shop, restaurant and cafeteria. I fully recommend it. "

"Good service and excellent customer service by the staff"

"Great place to have a rest and leave luggage if you have a long wait at the airport."

"The property is old. It was fairly clean and the bed was comfortable, but the furniture looks worn and run down and the place is in need of updating. The shower was awkward. Definitely looked better in the pictures. The room was spacious. It is close to the airport so it’s loud. It isn’t close to anything convenient other than the airport. I wouldn’t recommend staying there for more than one night. The airport shuttle was a plus and was easy to use. The free breakfast was of reasonable quality with a decent variety of options."

"Small room but clean and has everything we needed for a comfortable stay, free airport shuttle however ends early before 9:30 pm, close to train station and walking distance to shops and restaurants. All staffs were very polite and helpful which made me feel welcoming. Highly recommended for visitors that arrive at Narita Airport on a late night flight to stay overnight before heading to Tokyo. "

"The front desk staff was great and did a great job of checking us in and explaining the shuttle service and facilities quickly and effectively. My only gripe was that the gentleman behind the desk in the spa area was very unpleasant and condescending, both when I went to get detergent as well as change for the dryer he glared at me the entire time and when I asked for help took the 100yen coins out of the machine and pushed them into my hand."

"The breakfast service was fresh but it was a little pricey "