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"Very kind and hospitable"

"If I can give it six stars I will .It is elegant, staffs were courteous, hot spring area is outstanding! Dinner is like Michelin stars restaurant. Breakfast buffet is also outstanding. We’ll definitely come back again."

"This ryokan was an amazing and incredible experience. The people here were so kind and their service was on another level! From the moment we walked in to check in, we were comfortably seated to tea and refreshments. Their morning breakfast.. we were amazed at the quality of the spread. Their dinner felt like a feast and had such curated foods. During our whole stay here, it felt like a wellness stay from the healthy meals, snack/tea times, aromatherapy towels, and private onsen (there are two onsens on the main floor that is shared by the guests but can be privately used one at a time). Beds and rooms were so comfortable as well! Thank you so much for the stay, we had a wonderful experience!! "

"Had such a lovely stay. The dinner and breakfast really made the experience. If you're wavering, order them! You won't regret it"

"It is a convenient location. Friendly staff. Comfortable room "

"Very nice stay. Convenient location and included breakfast. Some information in English about restaurants with a menu in English would have been great. We loved Tottori and would visit again."

"Excellent parking. Great buffet breakfast. Clean, new, very helpful staff, comfortable. Close to plenty of restaurants. Really enjoyed this stay and would stay with this hotel chain again. "

"Hood"

"Love the size is the hotel, not too big, not too small. Food was great and the hotel was clean with very friendly staff! It made for a real relaxing stay."