Dear Guest,Welcome to Grand Hyatt Shenzhen and thank you for leaving us a full-score comment. Located in the heart of Luohu District, Grand Hyatt Shenzhen offers the ideal location for business and leisure; adjacent to MixC Shopping Mall and linked to the city by Metro Lines 1, 2 and 9. Our eight distinctive restaurants and bar (as well as our resort-style spa) are waiting to provide you with a journey to tranquillity and well-being. Thank you for your kind words. We hope to see you again very soon.

Dear Guest, Thank you for taking time and sharing your review of your recent staying experience. We will surely improve the service and make your stay a perfect one next time. It was our pleasure to have you here and we look forward to having you with us again soon. Warm regards, Alex Chiang Director of Operations

Dear YH, Thank you for choosing Grand Hyatt Shenzhen and for leaving us kind words regarding your stay experience. We are happy to know that you are satisfied with our convenient location and the afternoon tea served by The Lounge. From November 7 to December 31, we will have the Maserati afternoon tea set with authentic Italian taste. Come and give it a try! We are looking forward to meeting you next time. Best wishes, Alex Chiang Director of Operations

Dear Guest, Thank you for staying with us and taking the time to leave us a review. Your kind words about our hotel are much appreciated. It was a pleasure to have you here, and we look forward to hosting you again soon. Sincerely, Alex Chiang Director of Operations

Dear Guest, Thank you for staying with us and we look forward to welcoming you back soon. Kind regards, Alex Chiang Director of Operations

Dear Guest, Thank you for staying at Grand Hyatt Shenzhen and leaving us a full-score review, and we look forward to welcoming you back soon. Kind regards, Alex Chiang Director of Operations

Thank you for staying with us and we look forward to welcoming you back soon. Kind regards, Alex Chiang Director of Operations

Thank you for staying with us and we look forward to welcoming you back soon. Kind regards, Alex Chiang Director of Operations

Dear kuei liang, Thank you for staying at Grand Hyatt Shenzhen and we look forward to welcoming you back soon. Kind regards, Alex Chiang Director of Operations

Dear Jack, Thank you for staying at Grand Hyatt Shenzhen and leaving us such a high appraisal. We are more than happy to learn that you like our guestroom very much. It’s our pleasure to have you stay with us, and we look forward to welcoming you back soon. Warm regards, Alex Chiang Director of Operations

Thank you for staying at Grand Hyatt Shenzhen and leaving us a full-score review. It’s our pleasure to have you stay with us, and we are looking forward to welcoming you back soon. Warm regards, Alex Chiang Director of Operations

Dear Guest, Thank you for staying at Grand Hyatt Shenzhen and sharing your overall positive impression with us. We are glad to know that you enjoyed our specious guest room. It’s our pleasure to have you stay with us, and we are looking look forward to welcoming you back soon. Warm regards, Alex Chiang Director of Operations

Dear guest, Thank you for staying with Grand Hyatt Shenzhen and leaving us a full score review. It is our honor to make your stay a pleasant one. We look forward to welcoming you back soon. Best regards, Alex Chiang Director of Operations

Dear Guest, Greetings from Grand Hyatt Shenzhen. We are glad to learn that you had a nice stay with us and enjoyed our facilities, services and location very much. Besides the fitness center you mentioned, there is an outdoor constant-temperature swimming pool also available for all stay-in guests. And if you need a massage, you can always call our colleagues at Shui Xiang Spa to book a treatment in advance. It was our pleasure to have you here and we look forward to having you with us the next time you are in Shenzhen. Thank you and best regards, Alex Chiang Director of Operations

Dear Guest, Thank you for choosing to stay at Grand Hyatt Shenzhen and leaving us a full score review. We are glad to learn that you appreciated our non-smoking room and enjoyed the night-views very much. And your kind words about our convenient location were very much welcomed. We look forward to having you back with us in the near future. Thank you and best regards, Alex Chiang Director of Operations

Dear Guest, Thank you for staying with us and taking time leave to us such a detailed review. We are glad to learn that you had a comfortable stay and liked our room facilities and amenities very much. And thank you for your compliments of about location. Just like you mentioned, one of our side gates is connected to the shopping mall, which is really convenient. However, we also notice that our lobby, elevator and bathroom made you very confused during your stay. As a matter of fact, our sky lobby, elevator and bathroom are both specially designed. As for the sky lobby, we would like to share the most stunning city and mountain views with all of our guests, so our lobby is located on the 33rd floor. As to the elevator, it is specially designed to separate guests who are staying the hotel and those who just walked in. This design better protects the privacy of staying guests. As for the room, there is a magic door between the bedroom and bathroom. Therefore, when you close the magic door, the glass will turn from transparent into opaque, which will perfectly separate the bedroom and bathroom. We appreciate your compliments and comments very much. And we looking forward to welcoming you back soon. Merry Christmas and Happy New Year! Alex Chiang Director of Operations

Dear D, Thank you for staying at Grand Hyatt Shenzhen and for giving us a full-score review. We are glad that you enjoyed your stay with us and we very much appreciate your compliments about our location, guestrooms and breakfast. It was our pleasure to have you here. We look forward to having you with us the next time you are in Shenzhen. Thank you and best regards, Alex Chiang Director of Operations

Dear MK, Thank you for sharing this review of your recent stay at Grand Hyatt Shenzhen. We regret that there were issues with your guestroom and with your experience at The Penthouse. We sincerely apologize for any inconvenience caused. Rest assured that the relevant managers will make the changes necessary to ensure these situations do not reoccur. We hope to welcome you back soon and provide you with a stay experience that exceeds your expectations. Best regards,

Dear Guest, thank you for staying at Grand Hyatt Shenzhen and for sharing such a detailed review. We are delighted that you liked the hotel design and that you enjoyed the convenience of the hotel’s location and surroundings. Thank you for the compliments. We look forward to welcoming you back in the near future, either for business or for leisure.

Thank you for staying at Grand Hyatt Shenzhen and for giving us such a positive review. We are glad that you enjoyed the convenience of the hotel’s location and its surroundings. We look forward to welcoming you again soon.

Dear Guest,Welcome to Grand Hyatt Shenzhen and thank you for leaving us a full-score comment. Located in the heart of Luohu District, Grand Hyatt Shenzhen offers the ideal location for business and leisure; adjacent to MixC Shopping Mall and linked to the city by Metro Lines 1, 2 and 9. Our eight distinctive restaurants and bar (as well as our resort-style spa) are waiting to provide you with a journey to tranquillity and well-being. Thank you for your kind words. We hope to see you again very soon.

Dear Guest,Thank you for choosing Grand Hyatt Shenzhen. We were delighted to read your compliments. Your feedback is our motivation to continue delivering high-quality service and more surprises to our customers. Thank you once again, and we sincerely look forward to your next stay.

Dear Guest,Welcome to Grand Hyatt Shenzhen and thank you for leaving us a full-score comment. Located in the heart of Luohu District, Grand Hyatt Shenzhen offers the ideal location for business and leisure; adjacent to MixC Shopping Mall and linked to the city by Metro Lines 1, 2 and 9. Our eight distinctive restaurants and bar (as well as our resort-style spa) are waiting to provide you with a journey to tranquillity and well-being. Thank you for your kind words. We hope to see you again very soon.

Dear Guest,Thank you for choosing Grand Hyatt Shenzhen. We were delighted to read your compliments. Your feedback is our motivation to continue delivering high-quality service and more surprises to our customers. Thank you once again, and we sincerely look forward to your next stay.

Dear Guest,Thank you for choosing to stay at our hotel. We are glad to hear that you had a pleasant stay experience with us. We are committed to providing you with efficient service, clean spaces and delicious food to make your stays more comfortable. We are looking forward to welcoming you again.

Dear Guest,Thank you for choosing Grand Hyatt Shenzhen. Our distinct dining venues are committed to bringing you elevated experiences, and we hope you can enjoy our refined food and wines. We are sincerely looking forward to welcoming you again, and wish you a good day.

Dear Guest,Welcome to Grand Hyatt Shenzhen and thank you for leaving a comment. Located in the heart of Luohu District, Grand Hyatt Shenzhen offers the ideal location for business and leisure; adjacent to MixC Shopping Mall and linked to the city by Metro Lines 1, 2 and 9. Our eight distinctive restaurants and bar (as well as our resort-style spa) are waiting to provide you with a journey to tranquillity and well-being. Thank you for your kind words. We hope to see you again very soon.

Dear Guest,Thank you for staying with us. We are deeply sorry for not providing you with a perfect stay. If you have any further information, please call us at any time. Please rest assured that we are committed to giving our customers the best possible service. We are genuinely looking forward to your next visit.

Dear Guest,Thank you for staying with us.Making every guest feel at home is our ultimate goal, and we are deeply sorry if we were unable to meet your expectations in certain areas. Your feedback and suggestions are very important to us, and we will also speed up the pace of improvement to provide more guests with a more comfortable and convenient stay. Thank you once again for choosing our hotel.

Dear Guest,Welcome to Grand Hyatt Shenzhen and thank you for leaving us a full-score comment. Located in the heart of Luohu District, Grand Hyatt Shenzhen offers the ideal location for business and leisure; adjacent to MixC Shopping Mall and linked to the city by Metro Lines 1, 2 and 9. Our eight distinctive restaurants and bar (as well as our resort-style spa) are waiting to provide you with a journey to tranquillity and well-being. Thank you for your kind words. We hope to see you again very soon.

Dear Guest,Welcome to Grand Hyatt Shenzhen and thank you for leaving us a full-score comment. Located in the heart of Luohu District, Grand Hyatt Shenzhen offers the ideal location for business and leisure; adjacent to MixC Shopping Mall and linked to the city by Metro Lines 1, 2 and 9. Our eight distinctive restaurants and bar (as well as our resort-style spa) are waiting to provide you with a journey to tranquillity and well-being. Thank you for your kind words. We hope to see you again very soon.

Dear Guest,Welcome to Grand Hyatt Shenzhen. Located in the heart of Luohu District, Grand Hyatt Shenzhen offers the ideal location for business and leisure; adjacent to MixC Shopping Mall and linked to the city by Metro Lines 1, 2 and 9. Our eight distinctive restaurants and bar (as well as our resort-style spa) are waiting to provide you with a journey to tranquillity and well-being. Thank you for your kind words. We hope to see you again very soon.

Dear Guest,Welcome to Grand Hyatt Shenzhen and thank you for leaving us a full-score comment. Located in the heart of Luohu District, Grand Hyatt Shenzhen offers the ideal location for business and leisure; adjacent to MixC Shopping Mall and linked to the city by Metro Lines 1, 2 and 9. Our eight distinctive restaurants and bar (as well as our resort-style spa) are waiting to provide you with a journey to tranquillity and well-being. Thank you for your kind words. We hope to see you again very soon.

Dear Guest,Welcome to Grand Hyatt Shenzhen and thank you for leaving us a comment. Located in the heart of Luohu District, Grand Hyatt Shenzhen offers the ideal location for business and leisure; adjacent to MixC Shopping Mall and linked to the city by Metro Lines 1, 2 and 9. Our eight distinctive restaurants and bar (as well as our resort-style spa) are waiting to provide you with a journey to tranquillity and well-being. Thank you for your kind words. We hope to see you again very soon.

Dear Guest,Thank you for staying with us. Located in the heart of Luohu District, Grand Hyatt Shenzhen offers the ideal location for business and leisure; adjacent to MixC Shopping Mall and linked to the city by Metro Lines 1, 2 and 9. Regarding the bathroom issue you mentioned, the transparent glass door in the bathroom will automatically atomize after closing the doors on both sides. If you have any inquiries or need any assistance during your stay, please feel free to call the Guest Service Center, and we will be glad to assist you.

尊敬的宾客：感谢您的下榻及留言。关于停车问题，由于酒店位于万象城二期，故与万象城共用一个停车场，因此周末人流与车流众多，停车情况确实较为拥堵，感谢您的理解与支持。十分期待能与您再相遇，祝您生活愉快！

尊敬的宾客：欢迎您入住深圳君悦酒店并留下您的满分反馈。酒店毗邻华润万象城购物中心，荟集众多国际顶级品牌商铺、影院、超市及室内滑冰场等，地理位置优越、交通便利，距罗湖口岸仅5分钟车程，3分钟步行即可至邻近1、2及9号线地铁站。8间多元化的餐厅和酒吧以及和一个度假风格的水疗中心，为您提供一段宁静和幸福之旅。感谢您的喜爱，期待与您的下一次相遇。

Dear Guest,Welcome to Grand Hyatt Shenzhen and thank you for leaving us a full-score comment. Located in the heart of Luohu District, Grand Hyatt Shenzhen offers the ideal location for business and leisure; adjacent to MixC Shopping Mall and linked to the city by Metro Lines 1, 2 and 9. Our eight distinctive restaurants and bar (as well as our resort-style spa) are waiting to provide you with a journey to tranquillity and well-being. Thank you for your kind words. We hope to see you again very soon.

尊敬的宾客：感谢您的下榻。很遗憾得知此次入住未能完全达到您的期望。针对您提及的空调情况，我们十分重视，因气温急速回暖，酒店未能第一时间调整中央空调，酒店致力于让宾客在入住期间能够有一个舒适的体验，衷心期待您的下次光临。

Dear Guest,Thank you for staying with us. We are deeply sorry for not providing you with a perfect stay. If you have any question during your stay, please call us at any time. Please rest assured that we are committed to giving our customers the best possible service. We are genuinely looking forward to your next visit.

Dear Guest, Thank you very much for taking the time to share your stay experience at Grand Hyatt Shenzhen, and for your continued support of the Hyatt brand. We are glad to know that the hotel has impressed you in so many ways. We will share your comments with all departments of the hotel. For every associate of Hyatt, guest satisfaction is our greatest encouragement. Thanks for your kindness, we will continue to strive to provide you with a consistent experience of #LivingGrand and look forward to your next visit.

Dear Guest,Welcome to Grand Hyatt Shenzhen and thank you for leaving us a full-score comment. Located in the heart of Luohu District, Grand Hyatt Shenzhen offers the ideal location for business and leisure; adjacent to MixC Shopping Mall and linked to the city by Metro Lines 1, 2 and 9. Our eight distinctive restaurants and bar (as well as our resort-style spa) are waiting to provide you with a journey to tranquillity and well-being. Thank you for your kind words. We hope to see you again very soon.