シャウニー ベンド ホテル

「all was good」

「When we were checking in there were about two cars on the lot. We were told that they didn't have any first floor room clean so we had to take a second floor room. In addition to the room rate they charged us a security deposit. There were about thirteen steps to the second floor and I have trouble with stairs because of knee surgery. When we got to the room, we found a broken switch plate, the trim on the dress was hanging loose and the toilet was dirty. We when back to the desk and told them...

「The massage chair was free and the best massage chair I've ever sit in and it had a great view of the lake, the outdoor pool was nice and the people were fun.」

「The property was ok but we had a family emergency and had to check out a day early and they refused to refund our money, which I feel is unfair, noone expects to have to cut their stay short when booking for vacations, emergencies happen!」

「We had an issue with the toilet the evening we checked in. We called the front desk asking for assistance. However, the issue was never taken care of and no one from the hotel even followed up with us. We had to walk downstairs any time we needed to use the restroom. HUGE inconvenience with 4 people in the room. We should have followed up when checking gout asking to have the room comped. Pretty unacceptable. It wasn't like a minor thing, this was a bigger issue.」

「Had fun!」

「It was a restful stays. I was there for 3 nights 4 days. Bed and sheets are clean and comfortable. Bathroom are also clean and well maintained. AC is working and converts to heater. The only thing is the TV bec I have to auto tune it to see other channels. But TV is less of a concern for as I was only there to get restful sleepIt still suits my need. Staff are pleasant and helpful.」

「Front desk told me no smoking or vaping, the room smelled so bad from smoke, and blinds were half missing had to request another room」

「Nice and quiet please lotta restaurants around nice, definitely I'm going back again」

「Property was right on the strip walking distance to everything」

「Great bed & pillows. Breakfast was good. Good selection of fresh fruit」

「Staff was great, clean pool, clean rooms but the hotel restaurant food was just ok at best except the prime rib, they got that in check! Pool bar bartenders “guys” kinda rude the lady one was great.」

「Clean room」