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"The staffs are very helpful and take initiative to help. The location is great and for transport, shopping and sight seeings! I will definitely want to stay here again in my next visit!"

"The staffs are very, very friendly and making the guests felt comfortable and welcome."

"The room was clean, large and comfortable. Front desk staff were very helpful and assisted me with locating a post office to mail a parcel. Checking and checkout were both efficient. "

"excellent place to stay for business or pleasure"

"Amazing "

"Most importantly kudos to the staff who went above and beyond to make my stay comfortable "

"Clean room, friendly staffs, great location."

"The hotel is so conveniently located. It is close to everything… restaurants, department stores, subway station, hop on and off etc…. Our proactive house keeper Ms.Fu’s attention to Detail was next to none. Our room was always immaculate. With keen observation, she even thoughtfully adjusted the shower holder to a very appropriate height. We also had a very pleasant check-out experience with front desk staff Isabella. Her smile was contagious. She warmly greeted us, was efficient and we look forward to coming back to stay next time. Last but not least, Olivia at the Concierge desk was exceptional!!! She was knowledgeable and resourceful. She assisted with our restaurant bookings and gave great suggestions re our sightseeing options. These three ladies are true asset to your team! "

"Great location with 2 minute walk to underground metro. 10 minute walk to Shanghai regional railway station which takes you to Suzhou Hangzhou etc.. "