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" From the greeting we received when we first arrived to the service we received shipping our bags when we left, everything was wonderful. We have recommended the Imperial hotel Osaka to family and friends already. Shipping our luggage was confusing as we have never experienced this magical service in the USA. The Bell desk made the process easy. We felt very confident about the whole thing. Breakfast buffet was great. The staff is helpful, polite and knowledgeable. We appreciated their willingness to help in English. It was a great stay and we will be back."

"Staff are always friendly and attentive, rooms clean and well kept and a great location in the city near to main subway lines, Shinkansen and local trains. Highly recommended."

"This was my 2nd time staying at Karaksa. The hospitality and cleanliness of the hotel is unmatched. I will definitely be booking again!"

"部屋は清潔で、窓からの眺めが良かったです。必要なアメニティは揃っています。デスクライトが無料で借りられました。スタッフは親切で礼儀正しかったです。"

"Great hotel!"

"Good room, great location, nice staff. "

"Really incredible "

"Very clean and great amenities "

"Great stay, clean room and cleaning service every 3 days. Hotel staff were very nice and courteous, bath and face towel replaced everyday. Trash also cleared by staff if placed outside."