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「The location was good.」

「At the time of making the reservation and the time of check-in, the hotel does not disclose their policy to only change bed sheet only once every 4 days. Had this been revealed, I wouldn't have made the reservation or checked in. This omission is intentionally misleading the public」

「Property was clean Breakfast wasn’t great」

「Toilet broke twice and had to wait a couple hours for them to clean a new room. Nice desk staff. Handy to grocery , dining and wiki watchee」

「Clean room, modern amenities and amazing staff 」

「Felt like I was walking into a jail and the front desk guy was extremely rude. The bed was very cheap uncomfortable and reminded me of a pull out bed from my couch. The pillows were a disappointment better off using my backpack as a pillow.」

「Breakfast was great 」

「Room smelled like smoke」

「Ok. 」

「The room was exceptionally clean and well maintained`. Everything worked, bed was super comfortable, and the on-site managers were extremely responsive, friendly and helpful. Great security, ample parking, close to everything. It was our first stay and we will definitely be back.」

「This was my first time staying at this hotel. When I arrived the gentleman at the front desk said the key controls the lights. I looked at him puzzled like what are you talking about and he said you gotta put your key in in order to turn on the light. That was not clear direction. I said I don’t know what you mean and he said - well. You gotta put it in the holder so when I got to the room, I finally understood, but it was not clear direction and he seemed annoyed. Then every time I entered the...

「The ambience was great. The room we were in was on the small side. Room was very clean, Desiree did a great job. Room lacked outlets around the bed had some just not enough to accommodate chargers. Needed an additional small table under the TV to allow for personal items. Soundproofing not good between the rooms however the Hacienda is a lovely historic property. My advice would be study the size/layout of your room before you book.」

「Roaches In the room, limited cramped parking, $50 surprise deposit on arrival, dirty ice machine, clogged shower heads, and a very unfriendly front desk upon arrival. Checking out, the morning guy was a lot more friendly. 」

「Rooms weren’t as luxurious as they are posted 」

「Front desk personnel were very professional and helpful.」

「Cute af. Solo traveler here and a girly girl. Loved it.」

「Excellent service and clean」

「There was a mix up with our room but was quickly adjusted and staff went out of their way to help up and get us to where we needed to be. We were very close to the pool and area restaurants. 」

「Staff is very friendly and professional. Hotel clean. Very satisfied」