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"The staff were excellent, very helpful and friendly. The room was clean and modern. Breakfast was great. I'd have appreciated if the coffee/hot drinks machine was still in use in the evening as my girlfriend enjoys a hot chocolate in the evening but the coffee/hot chocolate machine in the dining are was locked away. So we had to head out to a cafe that was open late."

"Staff were very helpful. Excellent choice at breakfast. Room was clean and spacious."

"Room was excellent with a wonderful view. Breakfast was good, but would have liked a few warm veggie options. Courteous and attentive staff. "

"Outstanding, friendly, and attentive staff. Hotel itself is beautiful and well located within walking distance of the shore and the city center. The restaurant was absolutely fantastic, everything was delicious and the service was top tier. My only issue was that either the hotel hallways were really noisy or people would stomp instead of walk."

"The staff were excellent, the hotel was very comfortable and the food at both breakfast and dinner was very good. We were travelling with 2 young children and the staff could not do enough. "

"The room itself was impressive and very comfortable. However, the soundproofing wasn’t great — we were woken at 5am by the room above having a shower; it genuinely sounded so close it felt like the water was coming through the ceiling! It may not be an issue for everyone, but there were a lot of stairs and the room wasn’t located in the main hotel building. This meant going outside to access the bar and restaurant, and unfortunately getting wet in the process. I would have preferred the option of staying in the main part of the hotel. Breakfast was adequate, although I was given a decaf coffee instead of the tea I had ordered. On a positive note, the view of the castle was absolutely amazing and really made up for the inconveniences. The spa facilities were good, although we weren’t provided with robes in he room whereas other guests appeared to have them, which was slightly disappointing."

"As soon as we parked the car , we felt a sense of safety and a very friendly warmthwelcome. Our room was beautiful and very nice. W"

"Clean and tidy, friendly helpful staff."

"Lovely hotel and rooms , great location . Staff were very accommodating and friendly . "