Let's start with the bad news:
-I texted Carlos well in advance to let him know our arrival. When we got there, the place was locked and no one was around. Internet is also non-existent, so we had to drive to where we could connect and text him. He responded 2 hours later.
-When we got there, the pool was so murky, we couldn't see the bottom. When I mentioned it, I was told the pool person would be there the next day. They didn't show up until I texted Carlos and the pool didn't clear up until 2 days later.
-Attention to details is lacking: there are weeds and trash in the planters, a dead tree in the front, and the many palm trees need trimming.
-The kitchen is serviceable, but the fridge has no ice, no ice maker and not even ice trays to make your own ice.
-An amenity listed included blow dryers, there are none. When I texted Carlos about them, he didn't reply about them. We ended up buying our own.
-We rented the property for 6 nights and were each given one clean bath towel and one clean hand towel. Some luxury. Also, the only paper product in the house was toilet paper.
No paper towels and no napkins. Again, when I texted Carlos about this, it was ignored.
-The sofa in the living was once white but is now gray with dirt and the ceiling fan is not only inoperable but the finish is flaking off of it.
-Note that our family's consensus score was 3 stars, but the ones in our group who have used siimilar rentals the most gave this one 2 stars.
-The sad thing is that this could easily be a 5 star property if someone paid more attention to it and gave it a freshening up with a little more elbow grease and not a lot of money.
Now, the good news:
-The location is stunningly, jaw-dropping, beautiful. A short walk takes you to a wonderful beach or to a rocky cove.
-The rooms are mostly good sized and although the bathrooms are a bit dated, they are clean and function well (although note that one of the 5 bedrooms is really small and just faces an interior wall).
-Maria Teresa, the person to call when we needed something, was wonderful. I have no doubt that if she had the proper resources from the owner, this property could be truly awesome.