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"It’s all about the location! Great Staff. Close to literally everything. It’s a renovated hotel but they could include some basic things in the rooms like the fridge and the coffee machine for no cost, also the shampoo and conditioner where not the best. Our room view was a garbage corner (that was not on the Expedia picture) and the street noise sometimes was horrible, they should have noise cancelling windows. I could hear the garbage truck at 7am, it woke me up. "

"Breakfast was hit, fresh and excellent variety. Room was clean, quiet and well maintained by housekeeping. Staff, from front desk to maintenance were friendly, professional and knowledgeable. Parking was underground and safe. "

"Have a great time everything was perfect. I’ll recommend this hotel to my friends."

"Amazing croissants every morning around the corner, The French Spot. The hotel is clean, great water pressure in the shower and convenient. 2nd time staying."

"Outstanding customer service by the team "

"Comfy. "

"Good location close to union square. Beautiful lobby and reception area. Attentive staff. Stayed with a family of four sharing two double beds which were both comfortable. "

"Clean & quiet. Good value."

"I’ll take the hit for not better preparing myself for the terrible parking situation. For those that haven’t been in downtown San Francisco in a while it’s as disgusting and urine filled as ever. I wasn’t excited about the $40 tourism charge upon check-in even though I had prepaid on Expedia. And the staff said that it was a $20 overnight parking fee…… It was over double that…… the room was clean for the most part except underneath the bed was absolutely disgusting, and I only knew about that because one of my kids toys rolled underneath there. The continental breakfast was absolutely terrible. If you show up anytime after eight, don’t expect there to be anything. I do not recommend anybody stay here."