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The Phoenix Hotel

3.0 star property
Travelers relax by the outdoor pool during the day before venturing out to nearby entertainment venues like Bill Graham Civic Auditorium and Warfield Theatre

Choose dates to view prices

The Phoenix Hotel offers a peaceful escape near Moscone Convention Center. Guests enjoy the outdoor pool, convenient bar, and helpful staff. Practical amenities like dry cleaning services and in-room WiFi make it a comfortable base for exploring San Francisco.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Poolside Two Queen Room

Poolside Two Queen Room | In-room safe, desk, iron/ironing board, free WiFi

Poolside Two Queen Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Designer toiletries
Bathrobes
Hair dryer
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Room

Two Queen Room | In-room safe, desk, iron/ironing board, free WiFi

Two Queen Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Designer toiletries
Bathrobes
Hair dryer
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Two Double Room

Accessible Two Double Room | In-room safe, desk, iron/ironing board, free WiFi

Accessible Two Double Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Designer toiletries
Bathrobes
Hair dryer
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio King Suite

Studio King Suite | In-room safe, desk, iron/ironing board, free WiFi

Studio King Suite

Highlights

Heating
Flat-screen TV
Separate bedroom
Ceiling fan
Designer toiletries
Bathrobes
Hair dryer
Coffee/tea maker
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Poolside King Room

Poolside King Room | In-room safe, desk, iron/ironing board, free WiFi

Poolside King Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Designer toiletries
Bathrobes
Hair dryer
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King Room

In-room safe, desk, iron/ironing board, free WiFi

Accessible King Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Designer toiletries
Bathrobes
Hair dryer
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

In-room safe, desk, iron/ironing board, free WiFi

King Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Designer toiletries
Bathrobes
Hair dryer
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe King Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Ceiling fan
Designer toiletries
Bathrobes
Hair dryer
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

King Suite | In-room safe, desk, iron/ironing board, free WiFi

King Suite

Highlights

Heating
Flat-screen TV
Ceiling fan
Designer toiletries
Bathrobes
Hair dryer
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Headliner Suite

Headliner Suite | In-room safe, desk, iron/ironing board, free WiFi

Headliner Suite

Highlights

Heating
Flat-screen TV
Separate bedroom
Ceiling fan
Designer toiletries
Bathrobes
Hair dryer
Coffee/tea maker
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Downtown San Francisco, a neighborhood in San Francisco, The Phoenix Hotel is near a metro station. Pier 39 and Union Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Golden Gate Park and San Francisco Bay. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Visit our San Francisco travel guide
Map
94109, CA, San Francisco, 601 Eddy St

What's nearby

  • Henry Moore sculptur and City Hall
    Van Ness Avenue
    3 min walk - 0.3 km
  • This is the main chandelier and ceiling in the Orpheum Theater in San Francisco. The details are absolutely incredible, especially being nearly 100 years old.
    Orpheum Theatre
    6 min walk - 0.6 km
  • San Francisco which includes heritage architecture and a city
    San Francisco City Hall
    6 min walk - 0.6 km
  • Asian Art Museum of San Francisco
    5 min walk - 0.4 km
  • Bill Graham Civic Auditorium
    6 min walk - 0.6 km

Getting around

  • San Francisco Station
    4 min drive
  • Market St & Larkin St Stop
    9 min walk
  • San Francisco Intl. Airport (SFO)
    28 min drive

Restaurants

  • Sungho
    3 min walk
  • Saigon Sandwich
    1 min walk
  • Philz Coffee
    3 min walk
  • Hải Ký Mì Gia
    2 min walk
  • Outta Sight Pizza
    3 min walk

About this property

The Phoenix Hotel

Hotel near Union Square
Located close to Moscone Convention Center and San Francisco Museum of Modern Art, The Phoenix Hotel provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Breakfast (surcharge), self parking (surcharge), and a water dispenser
  • Luggage storage, outdoor furniture, and a vending machine
  • Smoke-free premises, a 24-hour front desk, and concierge services
  • Guest reviews give top marks for the pool and helpful staff
Room features
All guestrooms at The Phoenix Hotel boast perks such as laptop-compatible safes and bathrobes, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Designer toiletries, showers, and hair dryers
  • 42-inch flat-screen TVs with cable channels
  • LED light bulbs, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1956
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 016235201001

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

Frequently asked questions

Does The Phoenix Hotel have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

Is The Phoenix Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 25 per night.

What time is check-in at The Phoenix Hotel?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at The Phoenix Hotel?

Check-out is at noon.

Where is The Phoenix Hotel located?

Located in Downtown San Francisco, this hotel is within 1 mi (2 km) of Van Ness Avenue, Moscone Convention Center, and Union Square. Lombard Street and Oracle Park are also within 3 mi (5 km). Market St & Larkin St Stop is 9 minutes by foot and Market St & Hyde St Stop is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Phoenix Hotel Reviews

9.0

Wonderful

9.0

Cleanliness

6.6

Location

9.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 701 out of 1014 reviews
Rating 8 - Good. 195 out of 1014 reviews
Rating 6 - Okay. 63 out of 1014 reviews
Rating 4 - Poor. 29 out of 1014 reviews
Rating 2 - Terrible. 26 out of 1014 reviews

Reviews

10/10 Excellent

Eileen

Liked: Cleanliness, amenities, property conditions & facilities
beautiful pool, staff very professional and welcoming, rooms are always beautiful, always a great coming to this hotel even for the price ☺️
Stayed 1 night in Jan 2026

10/10 Excellent

Hananiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just an awesome place to be staff always amazing pool super warm and parking perfect
Stayed 2 nights in Nov 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Fun hotel; clean and comfortable!
Stayed 1 night in Nov 2025

10/10 Excellent

Molly

Liked: Cleanliness, amenities, property conditions & facilities
Super helpful and friendly staff. Rooms aren't luxurious, but they are clean, comfortable and stylish. Appreciated ample onsite parking. Fun vibe - We met other guests hanging out in the courtyard. Enjoyed learning about the history of the building.
Stayed 1 night in Jan 2026

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the pool and the atmosphere
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Liked: Property conditions & facilities
Loved the on site parking directly in front. The staff was excellent. I really wanted to go in the heated pool. Check in and check out times are absolutely fabulous.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Staff was the best. Super friendly and helpful. Accommodations and location were perfect. Would definitely stay here again.
Stayed 1 night in Nov 2025

8/10 Good

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Hate to think that it's closing at the end of the year. Great staff and close to so many amazing restaurants and the Grear American Music Hall.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem in the Tenderloin. Always friendly staff, clean and comfy bed and a nice courtyard with pool to relax in. Conveniently located to many concert venues.
Stayed 1 night in Nov 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, aesthetic fantastic, beautiful details, one of a kind. You have to stay here at least once! Culturally iconic.
Stayed 1 night in Nov 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people at the Phoenix are great. They are kind and welcoming and friendly. They made our stay better.
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff both AM and PM were sooo amazing! The ambiance is SO FUN, the rooms are modest but the pillows were so comfy and the linens were fresh and clean. We didn't gumb much time in the room since we were in the city to have fun!! Every staff member was so Helpful, Accomodating and great warm personalities. Thank you !!!
Stayed 1 night in Dec 2025

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Such a fun one-night staycation at the legendary Phoenix Hotel. Cool sexy room, warm dip in the iconic pool and fun in the courtyard with friends. With the history of the Phoenix and being a local musician, it had a lot of meaning to stay there. I hope someone keeps it going in January!
Coolest pool anywhere. 86 degrees.
Sexy lighting.
The Phoenix.
Great poster in the room.
Stayed 1 night in Dec 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I stayed here for a day trip. The atmosphere of the hotel is great, and the staff is friendly and accommodating. Wish there was an elevator for my elderly dog.
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from all of the staff, who were all super friendly. We got there early in the day and expected to have them hold our bags and return later to check in but they gave us a happy surprise when they said they had a room available for us. One note - the rooms aren't quiet to outdoor sounds. That didn't bother us because were where there for a party which was on property.
Stayed 1 night in Jan 2026

8/10 Good

Lisa

Liked: Cleanliness, staff & service
The hotel is a cool retro place, it's older. The room was very cold and the heater was ancient. The staff were helpful. The neighborhood is not the best
Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is amazing!!!!! Rooms and entire hotel very clean!!! POOL NICE AND WARM!
Stayed 5 nights in Sep 2025

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a great stay, staff was very friendly and welcoming and Collin the receptionist was a gem! The pool is great and rooms are clean and cozy. Would 100% stay again. Thank you to all the staff!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing history, great facilities, great price and, most of all, friendly staff made this a fantastic experience. Thanks!
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great! Safe. Awesome staff. Very convenient to public transportation. Will definitely stay again. Close to amazing restaurants
Stayed 3 nights in Sep 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly and helpful staff, clean room, peaceful courtyard, great value. Would definitely recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at the Phoenix. The desk clerks were friendly and the property beautiful. The room was large and the bed very comfotable. I hope to return soon.
Stayed 6 nights in Sep 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff ! Exceptional in fact . All employees I interacted with only exuded business ethics to the next degree. I would highly recommend staying here ! Amazing functions and events.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ivany

Liked: Cleanliness, amenities, property conditions & facilities
Well maintained and cozy room, as well as friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sherri

Liked: Staff & service, amenities, property conditions & facilities
We loved the staff and the hotel. The courtyard and pool area is lovely. An updated bathroom would have been nice but for the price, it was awesome!
Stayed 2 nights in Jun 2025