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"Excellent hotel, the room was very spacious. Great buffet breakfast selection. Friendly staffs. Free shuttle bus to Yuzawa station every 30 mins. The snow resort is right next to the hotel; however, it was not yet opened when we were there (mid December) We had to travel to Kagura."

"Beautiful resort in the mountains right next to the ski slopes"

"Amazing breakfast buffet with Japanese and Western options. The hotel has private and public onsens. Very good facilities, including a sauna. Unlike other places, it was free of charge and without prior reservation. 5 min walk to the city center. The hotel offers free regular shuttles but it was so close and pretty that we just walked "

"Very clean and spacious room, staff very polite, buffet was great for morning and evening and the lounge was very nice."

"This was by far my greatest stay so far in japan. Amazing food, amazing building, amazing onsen! But westerners be wary, you will need to sacrifice some of your typical understanding of amenitys, theres no showers in the rooms, and very little english is spoken in this whole town. That being said i cant rate it less than 5 stars! If you come to this hotel, be prepared to eat (amazing) foods you never thought youd try, and immerse youself in the japanese culture. If you do not want to immerse yourself, this may not be the place for you."

"Everything was great "

"The room was really spacious with beautiful views of the surrounding mountains. Breakfast was included but dinner we ate out as the hotel is large and they can't accommodate everybody. This was not a problem as there were so many restaurants in town. You do need to time the shuttle bus well though. Overall, a brilliant place to visit and really worth the money."

"Room was comfortable. Location was great. "

"Hot spring"