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「This was the very best hotel and staff. The room was lovely. Staff were friendly, and they couldn't do enough for you. They would do anything in their power to make your stay a pleasurable experience. I would strongly recommend the stay, with the Marina literally two minutes away, and the town center a 10 minute walk away. My only problem was the food. It's not the best, and don't have the breakfast you'll be wasting your money, it has very poor quality ingredients. You'd be better off eating...

「Everything was fabulous, the cleanliness, the staff the food and the clientele (including dogs🐾🐾) a lovely place to stay, very tranquil and relaxing with a welcoming atmosphere. We loved it😀👌」

「Top quality room, clean and tidy. Comfortable bed for a good nights sleep. Friendly welcoming staff 」

「Very friendly staff, excellent breakfast.」

「Very friendly and helpful staff,excellent room very clean, very quiet, lovely breakfast 」

「A very good place to stay for Bristol Airport. Clean and close. Breakfast was great.」

「It was a clean and quiet room however a little far from Cardiff but still nice」

「The room was really good very comfortable and clean.. staff were amazing bar had an excellent choice ..food was well prepared and tasty would definitely recommend the breakfast delicious looking forward to coming back..」

「Room was good, clean & comfortable. Staff all very nice, stayed here many many times. Actually had my wedding reception here(44rs ago) as did my brother & sister & my cousin, just last Saturday!!!grounds are beautiful & perfectly kept.」

「Had everything we wanted for an excellent overnight stay.」

「Excellent food for dinner and for breakfast. Friendly staff. really enjoyed the stay 」

「This was our first time staying at a hotel that wasn't staffed. We thoroughly enjoyed it. The accommodations were very modern. Plenty of hot water. Easy access to both train and bus stations. Walking distance to a variety of restaurants and grocery stores. Quiet. We didn't hear street noise. Stairs are steep, as others have noted. Google Maps doesn't pin the location precisely, so look for the sign. We also recommend Köz Turkish Restaurant for a fabulous evening meal, Cafe N Joy for a simple...

「Booked very short notice late in the evening and was greeted by a friendly staff member, who I had spoken to on the phone and advised where their free car park was situated, bonus for Chepstow. Linen etc was nice and clean as was the lovely new looking bathrooms. I realise an older property, but feel in 2026, could definitely do we a makeover, remove those horrible carpets, and stop the creaking floor boards, change your mattress's. Rooms need to be sound proofed as could hear a very loud TV...

「Another great stay at the Bear! Rooms are lovely as is the food!」

「Great location, beautifully decorated room and good quality bedding, towels, toiletries etc. However .. our room (9) was TINY .. the gap on one side of the bed was approx 8 inches between the bed and the wall so very difficult to navigate safely particularly at night without stubbing your toe on the one side or bumping into to door handle on the other. There was no where to put a suitcase to unpack other than on the bed or the floor which was difficult for us. The en-suite was tastefully...

「It was an ideal stay for a short stay but I do feel that the rooms do need a bit of a revamp. I must say though, it was a very clean. Great service though and staff were very friendly. Thank you ☺️」

「Lovely well maintained modern rooms with sparkling bathroom and plenty of hot water for great shower. Nice to see eco facilities. Breakfast and dinner were superb and akin to gastro pub quality and generously portioned. We wouldn’t hesitate to return next time we visit family in the area. Staff were friendly and accommodating at all times.」

「The room was very clean and spacious, temperature perfect. Food amazing, staff very friendly and welcoming.」