カーディフのゴルフ場周辺のホテル

「Lady on reception made us feel very w」

「Staff very polite and helpful, however the lifts in the resorts were really bad, very slow and not enough lifts for the number of rooms, sometimes i had to wait well over 5 mins to get into the lift, my room was on the 8th floor do could not really use the stairs」

「At the arrival and going to our room there was only 1 bath towel and 1 hand towel I asked at the reception to have 1of each brought to our room but it did not happened also the bathtub is either very badly stained or just not cleaned properly so we felt that we could not have a shower in it The hotel bar was very good and staff very friendly the breakfast was very nice plenty of everything Thank you we still enjoyed our stay」

「アメリカの今まで行ったホテルにはコーヒーメーカーがあっても湯沸かしポットはなかったが紅茶の国だからなのか湯沸かしポットがあったのは嬉しかった コーヒーはインスタントだかティーバッグは種類もありマグカップもグラスもちゃんとしていたのが良かった アメニティがないのが残念なところでした。あとは良かったと思います。」

「Strikingly looking hotel. Unfortunately on entering reception, we were greeted with a dirty carpet, which carries on into the bar area with lots of stains. Our room was up 2 flights of stairs, which I wasn't aware of when I booked. Therefore, in this heatwave, the room was an oven. There was a desk fan - 'thank goodness'. Pleased with the room, the layout and amenities. Curtains need seeing to, useless and need blackouts! All the staff were pleasant and hard working. Did not expect a buffet...

「Thoughtful, friendly receptionists, cheerful serving staff, room had a beautiful view and was clean. No complaints other than old cobwebs in the swimming pool windows and pool was crowded and noisy due to kids swimming lessons, which cut the useable area of pool to half」

「Good location. However when we arrived we were not given the type of room we'd reserved, 3 months ahead of time. The staff did not really care about what we'd booked on expedia after I showed the confirmation, they said it wasn't binding to them. The hotel was full so no other room was available. The room was fine, had a lovely view but we'd booked two beds so they had to bring up a single bed which obviously used up a lot of space. This distracted from our experience of expecting better...