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Park Plaza Cardiff

4.0 star property
Travelers can rejuvenate with therapeutic spa treatments during the day before savoring local cuisine under starlit skies on the hotel's inviting outdoor patio

Choose dates to view prices

Park Plaza Cardiff, a central relaxation retreat, offers hot stone massages at The Laguna Health and Spa and outdoor dining at Laguna Kitchen and Bar. Enjoy an indoor pool, free in-room WiFi, and attentive staff to help explore nearby attractions like Principality Stadium.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
The current price is ￥16,693
￥20,033 total
includes taxes & fees
May 31 - Jun 1

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Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Frequently asked questions

Does Park Plaza Cardiff have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Park Plaza Cardiff?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Park Plaza Cardiff on May 31, 2026 start from ￥16,693, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Park Plaza Cardiff pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Park Plaza Cardiff?

Check-in begins at 3:00 PM.

What time is check-out at Park Plaza Cardiff?

Check-out is at noon.

Where is Park Plaza Cardiff located?

Located in Cardiff City Centre, this spa hotel is within a 10-minute walk of New Theatre and Cardiff Castle. Principality Stadium and Cardiff Bay are also within 1 mi (2 km). Cardiff Queen Street Station is 6 minutes by foot and Cathays Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 603 out of 1000 reviews
Rating 8 - Good. 241 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

Reviews

Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location with good pool and friendly staff
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay , staff very happy to help, extremely knowledgeable and very polite and professional
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and easy to find the hotel was lovely with a great pool even thought it was salt water Room was massive
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Helpful staff. Good leisure facilities for an overnight stay. Would stay again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a two night stay at Park Plaza. Staff were friendly and helpful. Room was comfortable and clean. The gym and pool were great. Decent bar area with friendly bar staff. Recommended
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Robin

Liked: Cleanliness, property conditions & facilities
Clean and relaxing hotel, everything was fine. Staff friendly and helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, amenities
Lovely weekend again staff amazing rooms stunning
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities
Lovely hotel and room. Staff were all great. Would definitely stay again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean, lovely breakfast
Stayed 1 night in Dec 2025
Verified

8/10 Good

Aaltje

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, although bed in disabled room is not very large for 2 people. Reception and housekeeping staff are lovely. Restaurant is very average. Bland food and poor service. Did not use the pool facilities.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, amenities
Room was clean great staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service
Lovely and clean also very helpful staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional staff, very clean and just an exceptional experience
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Olena

Liked: Cleanliness, property conditions & facilities
Clean room, good staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Didn't use the restaurant, however everything else about the hotel was excellent. Location, room, staff, bar and lounge area.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, fantastic bed and very friendly staff. Would highly recommend
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sheila

Liked: Cleanliness
Disliked: Property conditions & facilities
Friendly, clean
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities
The room was spotless. Staff were lovely
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Staff member who checked me in was professional and polite. Room was clean Bed comfortable
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Mr Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in Cardiff for a Christmas shopping weekend. Conveniently situated, in a quiet road, but close to shopping and also going out for a meal in the evening. Lovely entrance with sofas and a fire. Would highly recommend.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Fiona

There were a few issues - however the front desk staff were amazing at sorting these out.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities
Location was on point. Spacious hallways. Lovely breakfast.
Stayed 1 night in Dec 2025
Verified

8/10 Good

JAMES

Liked: Cleanliness, staff & service, amenities
Clean hotel and room. Check in staff was a little grumpy but bar staff were lovely and room was a lovely standard for their basic room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Nice atmosphere, comfortable room
Stayed 1 night in Dec 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
We had a lovely stay in the park plaza. The rooms were very clean and the staff were so friendly and welcoming
Stayed 1 night in Nov 2025