リオ デ ジャネイロの結婚式場のあるホテル

「Very disappointed. The property itself is nice. The rooms have spider webs. The hot water is hit and miss. Some days you get it and other days you don't. Breakfast is skimpy at best. There are 80 steps I had to take with two 20 kg bags. That is just insane. They don't tell you that at the time of booking. Also, the description of the Azul room is incorrect on Expedia. This room is NOT 568 square feet. Expedia shows free breakfast but the hotel wants to charge you for breakfast. Overall I would...

「I requested an early check-in but never received any update or confirmation. When I arrived at the hotel, I had to wait in the lobby for more than eight hours before my room was ready. Had I known this in advance, I would have booked an additional night to ensure the room was available earlier. The staff was unhelpful and unable to accommodate even a one-hour early check-in. I was only able to access my room after 3:00 PM.」