Find Luxury Hotels in Richmond, KY

"Yes"

"The staff is great breakfast now offers bisquits & gravy. The pool is clean & warm. "

"PROS: Convenient location - kind staff members - comfortable bed CONS: If I had been a woman travelling alone, I would not have felt safe/secure. Property is in TERRIBLE CONDITION; My room had a door with a DAMAGED SECURITY LOCK, a bathroom with badly discolored fixtures and commode, and a mirror over the sink which was NOT ATTACHED TO THE WALL. The police were called and FOUR SQUAD CARS responded to a disturbance a few doors from my room. FINAL THOUGHT: I have stayed at several Motel 6 locations over the past several years and this is BY FAR the worst. I credit the staff with being unfailingly kind. They are not to blame for the problems at this Motel 6."

"I wish that I could give them a better review because the family that owns it was very friendly. However, this is the worst hotel I’ve ever stayed at. The cigarette smell was so strong in the hallways and in the room we instantly had a headache and couldn’t breathe. All of our clothes smelled like cigarette smoke. I had to ask several times if there was another room available finally they said that there was however the TV didn’t work and at that point it was 10 PM and I said that was fine. We got into the new room which was on the first floor and didn’t smell like cigarettes, but the sink had 3 inches of standing water filled with cigarette butts in it. The shower was ice cold, and the toilet paper dispenser was broken and had no toilet paper. I was able to find a roll elsewhere, but there was also no towels. They ended up bringing us new towels that were just purchased from the store with the tags on them an hour later. The breakfast buffet had bread, waffles and cereal, and we didn’t even attempt to go in the pool or hot tub for sanitary reasons. Lastly, there was suspicious people clearly living at the hotel and a loud party going on in the ballroom with people pouring out into the parking lot and noise very excessive. 10 out of 10 would recommend never staying here even if it’s the last option available. Go elsewhere!!!!!"

"Phone service to front desk or guest services would say “invalid Extension”. Had to go downstairs to get towels and ice and to find out about checkout. No signs in room about checkout. We were never told. Many dehumidifiers. Smelled slightly musty. It is a restaurant more than a hotel. The check in desk is where to pay for meals. Hotel guests come in second. Poorly managed. Poor business model. You are fending for yourself as a guest. Tub showers extremely slick. I slipped. Injuried my leg. Could not reach the front deck to find the ice. "

"Great location! Friendly staff."

"The breakfast was fresh & good. Hotel was nice & clean. It was a bummer that there was no pool & not happy breakfast wasn’t included. Breakfast was too expensive."

"Our a/c in our room didn’t work and the room was 77 degrees super hot. We called down to the front desk around 11pm when we got back from swimming and they said they’d send someone up. We waited 30-45 min and no one showed so had to call again and they apologized and said they’d try to get someone up. We were so tired from our day traveling. Or kids were super tired but couldn’t sleep in the heat. They sent maintenance up and he worked on it for a bit and told us to check about another room. They were able to get us another room on the same floor so we went and same thing. A/C wasn’t working. The maintenance guy said they just had someone there to work on the a/c so something must of happened. Finally about 12:30 we hopped to our 3rd room on a different floor and that a/c worked. The hotel didn’t give us any sort of discount with all the hassle we went through. Poor customer service. The hot tub was also cautioned off so we weren’t able to use that either."