リッチモンドの高級ホテル

「Our a/c in our room didn’t work and the room was 77 degrees super hot. We called down to the front desk around 11pm when we got back from swimming and they said they’d send someone up. We waited 30-45 min and no one showed so had to call again and they apologized and said they’d try to get someone up. We were so tired from our day traveling. Or kids were super tired but couldn’t sleep in the heat. They sent maintenance up and he worked on it for a bit and told us to check about another room....

「レキシントン空港に近く、4時半から送迎があるので早朝の飛行機での移動には便利。 客室に冷蔵庫がないのは不便だがそれ以外は特に問題はない。」

「Got to the room and it was dirty, ie: long hair all over the shirt, stained wash cloths etc.. mattress was bad and seemed old. You could feel the base When laying in it and was nosey like it was covered in a vinyl bag. Every time you move, you felt and sounded like you were inside of a paper bag. Front desk seemed annoyed when I asked to have new wash cloths changed out and the shower cleaned. Normally I don’t complain, but when I pay almost $500 for a week, I expected to at least be...