「We didn’t like that there was limited hotel parking and that we incurred a $15 a day parking fee. Breakfast was tasty and complimentary! We did find it strange that most housekeeping staff did not understand English. We asked for a few items and at least 4 different employees could not comprehend what we were asking for ie: a garbage bag, glasses for the room, towels, and a bathroom scale to weigh our luggage. Usually there is a scale in every fitness center of every hotel we’ve ever stayed...
「There was a miss understanding with a double booking that it showed on the system and the lady in reception was able to fix it without extra charges. Very friendly staff」
「First time in Reno, and I enjoyed staying here. Hotel staffers, bell boy, receptionist, cafe and restaurant crew, were very friendly, although my reservation did not show up in their computer upon checking in. I did not figure out how to control the sometimes noisy room fan. The cafe guy was also really friendly. The "Riverfront" is a hip but accessible restaurant, where I enjoyed my dinner. Clean and new structure, an easy-to-find landmark in the city.」
「I stayed at the hotel with breakfast included. Unfortunately, there were no raw vegetables at breakfast. Facilities include Wi-Fi, air conditioning, and a shower, no bathtub. The lights in the room and on the desk were adequate. The air conditioning was a bit noisy. It's close to the airport and close to the highway, so transportation is convenient. Overall it was a very comfortable businestrip!」
