Find hotels near Regal West Manchester, York from ￥10,850

"This is the second time I stay at this location and the pool was not working."

"Building is in desparate need of a refresh. The carpet in our room was stained and filthy. Concern about the filter in the HVAC as I had congestion the next day. Staff was wonderful and kind. They did say renovations are coming. Breakfast was very limited. "

"When I went to the front desk this morning at 4:30 AM to catch my shuttle that I had reserved, I was informed that the shuttle driver had called in sick and there was no ride to the airport for me. When I asked what my alternatives were, the front desk clerk said I might have a guy, I can call him and see if he’s awake, but you’ll have to pay for it. I said if I’m paying, I’ll just call an Uber. I asked if the hotel would reimburse me she said no. She was not apologetic, or helpful and actually fairly rude considering my situation, left without a ride and no advance notice. Don’t trust the Airport Shuttle advertisement at this hotel. Stay somewhere more reputable."

"Good hotel. No problems. Breakfast was decent. Rooms comfortable. "

"N/A on gym and pet-friendly but the room was clean but some of the staff wasn't so friendly. One in particular was not even close to being guest friendly. Had an attitude and needs to learn how to respect all customers. Realize that customers are right at all times. Since they're the one's who pay your wages."

"The gym didn't meet the needs of my grandson who was looking for weights to lift. Room was clean. Air conditioning worked well."

"We had such a unique and memorable stay at the Haines Shoe House in York! From the moment we arrived, we were blown away by how charming and well-maintained everything was. The house itself is such a fun and one-of-a-kind experience—our group couldn’t stop talking about how cool it was to actually stay inside a landmark.The space was clean, comfortable, and thoughtfully set up with everything we needed. The hosts clearly put a lot of care into making guests feel welcome, and it showed in all the little details. It was the perfect mix of quirky and cozy.The location was also great—peaceful and relaxing, yet still close to everything we needed in the York area. Whether you’re looking for a fun getaway, a family trip, or something totally different, this is definitely a place we’d recommend.We’re so glad we had the chance to stay here and would absolutely come back again!"

"Front desk staff were not very inviting, no hello when we said hello, no good morning when we said good morning, not even a smile or a thank you. I am disabled and I had my own shower chair but we forgot the screws to put it together so it was a relief that the hotel offered one. Breakfast was good but for me who is in a wheelchair found it very hard to get around to get my own food, hardly any space and no designated area for me to sit and eat, found myself constantly saying I am sorry because I was in the way. The body wash, shampoo and conditioner is a great addition but it was disgusting! All 3 bottles were full of mold and mildew on them. I will say I loved the way the hotel smelled! I asked the hotel staff what the scent was but i was ignored. The bright market was so cute but the food items were dusty. "

"Property was very clean. Rooms were nice and clean. Bathroom was a little tight, but room size was good. We enjoyed our stay. Nice Breakfast."