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「The lobby smells like a damp basement. The bed was very uncomfortable. The pillows ugh! We probably wouldn’t stay there again.」

「Loved the room and location. Walking distance to everything we needed.」

「I rarely leave bad reviews, but my stay at Candlewood Suites Watertown was honestly very disappointing. Carla at the front desk was kind and accommodating, and she was probably the only positive part of the experience. The room smelled terrible, like a closed unused room full of dust and mold. There were spider webs everywhere, flies inside the room, and the living room area smelled very bad, like it had not been cleaned or used properly for a long time. The curtains were broken, the windows...

「There is always an issue with Expedia confirmation matching the hotel confirmation, and the hotel staff was struggling to get the right confirmation- is this a systemic issue for Expedia?」

「Very Nice Hotel would definatlley stay again . 1 issue is people smoking on the Balconies They should be more strict , it is kind of annoying going out to sit ND Hve the smell of smoke both Cigarettes and cannibis」

「Good location with very good public park along the St. Lawrence River in walking distance. Staff was very kind. Cleaned room. My favorite channes was not included in the cable channel.」

「One of the best places I’ve stayed. Family style and the deco fits riverside vibe perfectly. Staff were very helpful and friendly. They let us check in very early and lent us all kinds of stuff including utensils. The shared area was also very nice, with swing chairs and all. The neighborhood was quiet yet adjacent to the river and the pubs. Recommend this to anyone who wants a pleasant stay!」