Railway Museum Bochum

Excellent customer service and very clean and great location

The plus’s. Location was excellent. Breakfast was very good. The bad. Was given a single room when I had clearly booked and paid for a double room. Because if my late arrival there was no one available to challenge this. So mentioned it after breakfast next morning. Was told I had a ‘promotional’ rate so only got a single. After a strong counter challenge I was offered a double which I did decline as I said I didn’t want to mess up two rooms and make more work for the maids. That is me being nice. The point being the under handed way a single was allocated in the first place. I assume as it was a single you only got one pillow. No spare. Duvet very thin. Carpet worn. Little run down but to be fair ok for what I paid. Certainly would not pay the standard rate for a night !!