Find hotels near Raccoon River Park, Des Moines from ￥9,741

"Clean room. Friendly and helpful front desk lady, and housekeepers. Highly recommend "

"Great location"

"Staff was great! Rooms weren’t quite like I was thinking but nice. "

"Staff was all pretty friendly. The hotel and amenities were pretty nice, as with most drury hotels. It seemed like they were not prepared for the busy time or didnt have enough staff. Huge piles of dishes not getting picked up during kickback and breakfast, pool towels not getting restocked or even picked up to be washed. Food not being replenished very quickly, the main parts of the hotel not quite as clean as usual. "

"Super friendly staff. Room was comfy! "

"Great Host! Clean place! Great location "

"."

"We just did a quick overnight so we didn’t make use of all the amenities, but the facility was clean, the staff was friendly and the room was in good order. The only thing that caused a little concern was the fact the room was prepaid with a credit card, but the staff wanted our credit card which they debited for a $100 deposit to cover any amenities we might use during our stay, which has never ever happened to us before, although they already had our credit card information. When asked about the charge we were advised it would be credited back if there were no additional charges, which was supposed to be credited back to my credit card, but remains to be seen. As I stated earlier, this has never happened in any of our previous travel transactions, so although the facilities and the staff were good, I would question additional charges for a deposit that was more than the room rate."

" 750 dollar hold put on credit card. 3x the booking price! Had to message host to ask about this and sure enough with in seconds a credit was issued to my card. We didn’t even use the property as a flight was missed and a snowstorm prevented the travelers from coming. I informed the host of this! So they got free money as they don’t even need to clean it and tried to scam 750. Wow! I would NOT book this place again. Which is sad because it is in a great location and I thought the Host had good customer service and communication at the start of the booking. "