Vacation Homes in Queensland

"The room was clean, but the bathroom was small and inconvenient. The water from the shower was overflowing onto the toilet floor. Parking was inconvenient. We had to take 2 different lifts to go from car park to reception. It was challenging to find the parking as well since there was no designated spot for hotel guests. We also had to validate our parking ticket everyday even though they said they had recording our plate number in the system, except for the last day. The staffs at the reception was not helpful and provides different information each time we asked. The staff also didn’t want to listen to our question / concern properly. This was the worst customer service experience that I ever had from the hotel staffs."

"I love the brekky here! It's the reason I came back again. Had a great burger for dinner too :)"

"The breakfast buffet was really good with lots of variety. The balcony with the view of the ocean was fantastic however, it was very loud at night with all the shows going on. Although the hotel was very convenient I would choose to stay somewhere quieter next time. Overall, the hotel was safe, convenient and had everything we needed. It was nice to be so close to all the stores and food restaurant choices and to have a grocery store located within the mall. I did find it difficult to get room service when I needed it however, there was one room service attendant, who was most helpful, a Filipino lady, who was very good about cleaning up after my son who became sick during our stay. I wish I could remember her name as I think she deserves a pay raise!"

"The room was well presented clean & comfortable . Staff very friendly & helpful , breakfast great choice ."

"Great size room. Amazing views and perfect location to access the beach and pools. The Marina just a short walk. Housekeeping was pretty early so we didn't actually get to use them (9am calling time!). We had a noisy neighbour so be prepared to hear through the walls!"

"Top notch stay "

"Great location, clean room, friendly staff."

"Great property but TV don’t work, the IR code for food didn’t work. When I organised the room service food there were hardly any choices and the food was bad. Same with pool service. Don’t expect this from such a prestigious hotel. "

"Great front desk staff, and cleaning staff. They are very helpful"