「Love the space ! And the location was amazing. I will say though would’ve of like to be offered fresh towels and the room made up ever so often. But overall would definitely be back ! 」
「Staying at the Dorchester on the Beach was an excellent choice for our three night family getaway. The location was amazing - looking straight out across the ocean we could see and hear the ocean from both balconies. Three roomy bedrooms and three toilets and bathrooms were most appreciated. Kitchen had everything we needed and more and the laundry was clean with a new front loading washer and dryer.
Even though the reception was rarely open, the after hours check in was seamless and...
"Here’s the English translation of your review:
---
It was an amazing hotel! Although I expressed my thanks on the day, I would like to share the hotel's kind and thoughtful service with others who are considering staying here. When I was making a reservation for the buffet, I mistakenly booked the buffet at The Star in Sydney. This unexpected trouble during an overseas trip made me very anxious, but a male staff member at the concierge desk kindly helped us out. He even checked to see if we were charged any cancellation fees, which made us very happy. Additionally, another male staff member at the concierge desk provided very courteous service when we left our luggage. While the room, the hotel's restaurant, and the casino were all wonderful, the kindness of the staff left the biggest impression on us. This was our fourth visit to the Gold Coast, and thanks to your excellent staff, we’ve grown to love this city even more. Thank you for providing us with such a wonderful experience. I highly recommend this hotel to anyone considering staying here."
