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「Fantastic!」

「Room was clean and well kept」

「perfect」

「Room was clean. Staff was great. A/C did not cool well.」

「Checked in and got assigned a room on the second floor which we thought was great until we walked towards it and realized that there was no elevator and the 2 floor is actually up 4 flights of stairs. Had to carry heavy bags up and down and groceries. Sofa bed and queen bed were equally uncomfortable and the sheets given for the sofa bed were super dirty. Contacting staff is by WhatsApp only, there was no working number available for phone calls, and the staff was very delayed in their...

「Great resort, staff is amazing」

「This hotel is fairly new, standard balcony room was small but it’s safe and secure in a neighbor away from tourist area but not far. Like some other reviews there is a sewer like smell that comes from either the toilet or vents, we couldn’t figure it out. The staff is very nice and attentive, the food downstairs was good, but the drinks are expensive without any alcohol, ordered the introduction drink and it was missing the alcohol perhaps, because when we went to Sapodilla Bay beach and man...

「The staff were amazing! Everyone was so friendly and attentive. The facilities/property were beautiful.」

「The stay was great. Location was great! North of Grace Bay and close to all the happenings.」

「This was our first time in Turks & Caicos and our first visit to Rock House. We thoroughly enjoyed our visit. The pool is spectacular and the views are amazing. We stayed in the Ridge section, which was situated upstairs and in close proximity to the pool and restaurant area. I didn't reserve a room with a private pool, and unfortunately there was not an option for me to upgrade after booking, which was not ideal, but okay. The most underrated hotel feature are the breakfast options. While the...

「View was absolutely amazing」

「We will be back soon!! Loved it!!」

「Beautiful」

「Great stay at the Retreat. It embraces the name! The concierge was very friendly and gave us excellent recommendations for water excursions and local restaurants. Our room was very spacious and everything in it felt brand new. I especially liked that the bathroom has separate wet and dry areas, and the memory foam mattress was very comfortable. The room was spotless. Housekeeping came twice a day, including an evening turndown to get the room ready for sleeping. I used the pool, hot tub, and...