Find Golf Hotels in Pleasanton - Livermore, CA

"There was a homeless person sleeping in the breakfast place on the floor and charging his cell phone, and another one outside looking inside the cars that were parked.☹️"

"Clean rooms "

"Breakfast "

"Dirty bathroom and the shower and sink were clogged. The water flow in the shower was really poor, it felt like there was no pressure at al. We asked the housekeeping staff and she was going to call someone to come and fix it, but there was no response from anyone."

"Easy shuttle "

"The building seemed to need a little upgrade. The room was basic. A step above a motel. The drawers would not stay closed after putting clothes in them and I had to remind the staff that it would be three people staying in the room and I needed towels for on more than one occasion. Also, breakfast was not refilled after nine and almost empty and put away at 9:30am "

"Hotel itself is great. We stay here often when we are in Berkeley. However staff are not trained for 5* hotel. Front desk is polite the most. There is no 5* wording and mannerism. Wait staff is indifferent and tired most of the evenings we dined there. A man who served at breakfast in a cafe was consistently dismissive and gloomy. Considering high end prices we expected a bit more enthusiasm and friendliness typical for such properties. That attitude takes away from the experience. "

"Pleasant stay "

"Good"