ピナグサマ ホテル

「The address details very poor, my driver and me had trouble finding the place. Room ok, great view, shower pressure very bad, leakage around tap, balcony door faulty, only x 2 small old towels. 」

「問題ない」

「unit number is 18e. WiFi password is wrong. you need to confirm.」

「入口の雰囲気最悪。客を見ずに携帯電話を見ていて最悪。あれは、別の会社なのかな。ホテルのスタッフは漢字良かったです。」

「This Cozi property was perfectly situated a couple minutes walk away from the Venice Mall. Not too far from the airport but far enough away to not be near a congested area. Beautifully situated with many shops and necessities nearby. The room was excellent for the value and the views from there were amazing!!!! I will definitely be returning and hope to get the same unit again! Thank you Cozi!!」

「Expectations vs. reality. I saw this apartment's pictures online and it shows very clean and nice but inside it looks old.」

「We arrived late to check in, but unfortunately we did not receive any email regarding our assigned room. As a result, we experienced delays getting into our room. Additionally, we currently need to request assistance from the security guard every time we need to use the elevator, which has been inconvenient. 」

「Good luck getting ahold of anyone if you’re not physically there. Messages went ignored. Absolutely terrible customer service, with so many options out there I would definitely stay away from this one. 」

「Hard to reach site manager at check in.」

「The host never responded to me, I had some difficulties checking in because she never communicated to me how to check in. While being in the room, I could smell the room not being cleaned, and I ended up being right when I opened the fridge(not working) with a live roach. Not only that, the bathroom has a smell that I couldn’t describe, I have sensitive smell that I could smell when it’s jot maintain cleaned. It was really upsetting and very uncomfortable staying there and while I was staying...

「屋上プールからの景色や雰囲気が良かった！」

「立地、スタッフ、高級で素晴らしいのホテルでした。」