「We found out quite late we have no hot water. We called the staff who said they'll see what can be done and call us right back. They never called.
I the morning, when we asked again for the water to be repaired, they tried a few things and said they should be OK in about 10 minutes. We waited 30. Nothing happened, so we gave up.
Also, the closet door was missing a screw and the door came apart. 」
「Property was everything good from a huge chain of hotels. Everything good, well maintained, quiet, new, comfortable. Parking OK. Very helpful lad on reception.
Enjoyed the hotel.」
「Lovely accommodation, with friendly staff who were very polite and helpful. The room was very tidy and clean, the only con would be the mattress was slightly uncomfortable with old springs. We overlooked that as the property was perfect for us. 」
「Excellent stay at Peterstone last night, comfy and welcoming rooms with glorious views and excellent food too. Special mention to the staff for being so great with catering for my husband’s coeliac disease too - thank you! 」
「A beautiful converted train wagon nestled in the Welsh countryside. Very well put together with most amenities available. Very comfy bed - small but well sized for a intimate break together.
There were just a few things we thought to mention:
1. No WiFi came as a huge surprise. Personally we (and probably most) assumed there would be wifi. We would’ve really appreciated this being explicitly stated.
2. There was practically no communication from the hosts, just an empty email with a pin on...
