Find Resorts & Hotels with Spas in Panama City, FL

"They put me across the street on the building 6, dirty on the hallways ugly and smelling bad and there was people using drugs outside while I was trying to get in the room. I thought I was going to the beach front hotel it was a surprise for me. "

"Breakfast was good. Hotel cleanliness not so good."

"Some type of syringe was left in my room from the previous guest. The initial person who respond did seem genuinely helpful but when I went to the front desk in the morning to ask if he left a note for the staff to remove them, the lady cut me off in mid sentence by putting a piece of paper in my face without even looking at me. It was the note he left. I tried to reassure her that I didn't mean any harm in asking and she said "this is just my personality". I described the situation in email to the manager of hospitality and his reply was very vague and lacked genuine concern. I tried to communicate that but he avoifed to my direct questions, tried to make it as if I was asking him how he deals with his internal staff and finally ignored my request for an additional contact person. It just made it clear that guest experience isn't something they seem to value if the hospitality manager who manages escalated emails can be that detached."

"It was such an amazing trip! We had so much fun. The rooms"

"Okay stay."

"This hotel is in very bad condition. "

"Everything about this place was nothing beyond amazing!!"

"Place is rough. Hopefully it’s under renovation not just repairs. Room was huge and spacious. If you want breakfast go before 8."