パシフィックコーストハイウェイ のリゾート

「清潔でスタッフの対応も良かったです」

「I have chosen to stay at the Portola Hotel for five consecutive years, and it is always exceptionally pleasant. The location is absolutely perfect. The neighborhood is safe and scenic, making my morning and evening strolls highly enjoyable. A special highlight this year was spotting wild sea otters near the hotel for the first time. It has truly become my go-to hotel in Monterey, and I already look forward to returning.」

「リゾートと期待していたが、モーテル風で部屋は狭くて、その前のhyattとの格差があり期待外れ。場所は１号線沿いで良かったのでそれ以降のドライブは快適でした。」

「Beautiful hotel with oversized room and very nice shower. The balcony off of the room was a plus.」

「I enjoyed every bit of my stay here」

「The room was exceptionally clean, and the property was absolutely amazing, with so many activities and amenities to enjoy throughout our stay. We loved taking in the beautiful views and even had the chance to enjoy the pickleball courts! The staff was incredibly welcoming and attentive, making our experience even more special. Overall, an amazing property and a wonderful stay. We would definitely come back!」

「klfwcv」

「Beautiful, serene views. Exceptional staff. Lovely rooms.」

「We had to wait until 4pm for a room that was assigned to us and then looked nothing like the photos. We were told no amenities unless it was the weekend. We asked for a late check out and the general manager said no」

「スタッフの対応もよく、快適に過ごすことができました。景色もよく、リラックスして過ごすことができました。」

「Just not very good at customer service」

「部屋は山ビューの２階　ロスからサンフランシスコへ行く途中２泊しました。 暖炉付きのリビングは広さも十分でおしゃれなインテリア。冷蔵庫にはワイン他の飲み物にチーズも。水までセットされたネスプレッソ。飲み水はレモングラスの入った瓶の水が用意されています。スナックも置いてあります。これらはお代わりをすると有料ですが最初はフリーです。 バスルームも広くてシンプルで使いやすい。　オーバーサイズのバスタブも気持よく、タイルは床暖房。夏でも寒い日のあるカーメルでは嬉しい。 レストランの食事も美味しいし、スタッフもいい人達で　是非また利用したいです。」

「It was a beautiful room, and staffs were so friendly and nice. As a American hotel, its service was almost the best as I know. Room was spacious and ceiling was high.」