Find hotels in Otrobanda, Willemstad

"Breakfast buffet was the best. Other buffets were so so, and we ended up ordering off the menu which had great options. Watch your charges at Five O’clock Somewhere. Our server W******y decided he would add another $10 to his tip on our ticket after we left. The front office was good about taking it off. Ate at Ocean House 19 our last night. Big disappointment for a $74 lobster tail that came smothered with a garlic sauce, when we ordered plain garlic butter and a salad that arrived with no dressing. Our server argued with us on both counts. We really enjoyed the man made beach and pool. If you are looking for a resort that is close to Willemstad for shopping and other restaurants, Renaissance is the place"

"Wonderful property - beautiful, lush and tons of restaurants within a quick and easy walk."

"Love everything about it. "

"Beautiful, food was excellent "

"Everything was amazing"

"Yes the breakfast was nice and more than adequate. The service was exceptional "

"Staff was unaccommodating. The Staff acted as though they had better things to do than serive the patrons. Regardless of the request weather it was bottle water for the room, clean towels, or just plain toilet tissue it was at least a three to four hour wait if the request was fulfilled at all. For example requested a chicken club sandwich at midnight and did not receive it till almost 4am and thats after I had to personally come down and find a staff member working the kitchen. Which at that point the staff member made the sandwich in front of me in mere minutes, 8 to be exact. So what was the hold up from midnight till 3:30am, if I never came to request and wait for the food in person would i have ever received it? Mind you room service is stated to be open fron midnight to 6am. This service is completely unacceptable for the prices expected for the patrons of the Dreams Resort to pay. "

"Unfortunately we had to cancel our trip; however, communication through email was amazing and they were ready to provide special amenities for a birthday that we were planning for. Next time I’ll make sure to choose them due to their customer service. "

"Location is superb, room is new and clean, highly recommend at its price range."