Okura Kaigan

I booked this hotel some months ago and I started reading reviews prior to check in. I'll admit I got a bit nervous. That being said we decided to stay the night and try it out. First impressions were that there was more space than many rooms we've stayed in while in Japan. Many features look newish and it has a full kitchen. Then things get weird. The wall paper is peeling off. There's a persistent bad smell. There's roach traps everywhere. I tried to shower and the shower nozzle fell off. My husband tried to leave to do a Lawson run and the latch on the lock fell off. The beds were surprisingly comfortable but it's also loud in the morning with people talking in the alleyway. It was fine for the night but I wouldn't stay here again.

Our stay was beyond our expectations. The staff is very helpful and kind and made sure to make our stay as comfortable and stress free as possible. Room is very clean and well equipped. Location is great as it is well connected to the public transport.

Great hotel, great location. We stayed for 2 nights with breakfast, the only fault was the breakfast as a westerner burgers fried chicken and pork skewers and chips are not for us , no toast or scrambled egg in sight shame as this let us down.