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"Amazing view, great service !!!"

"Great service from the staff and amazing meals that were prepared by the hotel. Also recommend booking the private onsen (with clear Mt Fuji views) makes the stay unforgettable!"

"Hot spring is great"

"Staff was very understanding and helpful. Property was beautiful."

"The hotel was very clean! The food, breakfast and dinner was extraordinarily delicious. And the onsen was extremely relaxing! They also offer spa services, a masseuse that will come directly to your room! And the staff was very helpful and knowledgeable. What a great relaxing time!"

"Beautiful view of Mount Fuji, nice breakfast everyday and clean towels with bottles of mineral waters provided daily. Staff are also very welcoming."

"The service and the team at Hotel Kaneyamaen was only surpassed by the amazing morning views of Fuji while soaking in our private hot spring onsen. What a joy and a privilege to stay at such a wonderful property with attentive, kind, lovely staff!"

"Very clean and spacious room, staff were friendly "

"酒店服務員服務非常細心，因為酒店規定接送客戶從酒店到河口湖站，每天只有三班巴士。我辦理退房時，第一班巴士理應已經開了，但酒店服務員卻替我安排可不可以踏上第一班巴士，結果成功上了巴士，再次衷心感謝服務員細心的安排"