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"Excellent property, clean, modern, very spacious room. Professional staff. Lots of restaurants and shopping nearby. Our room has a great view to Fuji! Only a short walk to Tachikawa station. This is our 2nd time staying at the hotel. We enjoyed our stay so much and we will definitely stay at Sorano next time we visit Tokyo again! "

"I liked getting 2 bottles of water everyday very nice "

"Excellent staffs "

"Modern hotel, convenient location "

"Staff are well trained and some of them are able to understand English. "

"Very clean and friendly service. Super close to Fuchu Train Station, shopping and dining areas. "

"The staff in the hotel are very friendly and efficient with their priorities. The room was very well cleaned and secure. The general air conditioning is very good. The staff in the breakfast area, are very happy and friendly. The breakfast buffet is nice. "

"Loved the hotel , the breakfast buffet was always amazing and it was in a non tourist neighborhood which was nice . Only down fall was you needed to take a train a hour to two hours to go to the tourist spots , but that isn’t their fault , clearly you can book hotels closer to those spots ! The staff was always kind and did their best with the language barrier between us . Would stay again ! "

"Ill be back"