「The property had a fascinating history linked to WWII German prisoners as well as a social hub for the community. Beautiful location and view of the lake. Building has definitely seen better days. Our room had flimsy mattresses, broken window pane, The bathroom had missing tiles, plywood under the shower stall, and was downright dilapidated and ugly.
We were placed on a wing with a large noisy multigenerational family who allowed the children to run free well into the night. Apparently, this...
「Room was clean but tv had no remote. Front end staff wanted us to change rooms after everything was unpacked. Not sure why they could not just give us a spare remote. Pool area is dated pipes bottom of doors around pool all rusty. Not very appealing.」
「The staff at the front desk were amazing! So helpful and very pleasant to deal with. The staff member working at the breakfast lounge did not seem like she had any interest in being there. But the food was great and the room was perfect! We had an amazing stay in Thunder Bay!」
「this place has been under "renovations" for a while it seems...The flooring has been dug up near the lobby and there is a significant hole boarded up...On their website, there is not indication about the renovations or the restaurant and bar not being opened...I have stayed here a while ago and really enjoyed that aspect of the place and was disappointed it wasn't open. I will call them before I book in the future...」
「Clean rooms, king rooms small, with fridge and microwave. Have to use stairs, no elevators. 2 stories high.
Staff helpful, but front desk lady could be a little more mannered.
Breakfast good, when getting a bagel to toast, one bagel fell over in container. Front desk lady grabbed the bagel that fell over, telling me that the kitchen staff had then standing up pretty, as if to tell me im making a mess. Didn't appreciate her attitude.」
「Everything is as close to perfect as you could expect in a hotel. Everything was great, with one small exception. Our room was located at the furthest possible point from the elevator, making for a long walk, with luggage, for someone relying on a cane. My fault for not requesting a room closer to the elevator.」