Book a North Pole Resort

"The room is very nice and spacious, but the TV was not watchable (very bad streaming, on every channel) and at noon time there was no hot water to shower, you would have to wait until later in the afternoon. As to the property, the convenience store/coffee shop was closed for renovation the entire time we were there, and the only open restaurant post-breakfast had no creamer for the coffee. One of the reasons I booked this hotel was because it was supposed to have these amenities, we did not rent a car and since we were staying up late each night to go for Aurora excursions we missed breakfast and wanted coffee at later time. I had to DoorDash coffee every day and even a few other items that the convenience store would have had. Otherwise, nice and clean room and property in general, I would stay again if these other things were to work. "

"Our stay at Pike’s Waterfront Lodge was truly unforgettable and made our first visit to Alaska extra special. The hotel is very clean, beautifully decorated, and full of Alaskan charm. The 24/7 airport shuttle was incredibly convenient, and having a restaurant next door plus nearby attractions like Pike’s Reindeer Park made our stay even better. What stood out most was the warmth of the people. Every staff member was friendly, helpful, and welcoming. We especially appreciated their honest recommendations as first-time visitors. One highlight was their Northern Lights call service. A special shoutout to Kay from the front desk—she called us, walked us to the riverside, and helped us witness the beautiful Aurora Borealis. It was a magical moment for our family. Breakfast each morning was a great way to start our day before heading out. What truly sets this hotel apart is their exceptional service. On checkout day 4/5/2026, I accidentally left my wallet and headphones in the room safe. Even after we passed TSA, the staff at Pike’s quickly contacted us and arranged for our items to be delivered by their shuttle service to the airport.—with the help of a kind employee from Twigs Alaskan Gifts—just in time before boarding. Huge thanks to the front desk and housekeeping team who worked and handled room 350 & 352 on 4/5/2026 Truly outstanding service—We are so grateful! Truly the Best and Friendliest Hotel in Fairbanks, THANK YOU SO MUCH, We appreciate you all & We’ll be back! "

"Older property in residential neighborhood. We stayed 7 nights. There was no full breakfast as advertised or the reviews indicated. It was not even a continental breakfast quality. Nothing hot, just cold cereal. The owners family had a medical situation and was gone. The staff brought in to help does not cook. I've made 2 attempts to contact and ask for a partial refund to cover the $45 breakfast we had to get elsewhere. "

"Nice to see the river outside the front door. "

"Room was nice and clean. Staff was friendly when I checked in. The property looked pretty shabby, and honestly there was dog poop everywhere. I get it, its frozen, but still. Also, I thought there was free breakfast, according to when I booked it, and I never heard about it, smelled it and could find it. Overall, location was convenient, room was nice enough, but I would go somewhere else."

"I was asked to make a security deposit once I arrived. $150 dollar expense I wasn’t expecting. The bed frame was broken and the HVAC shook when it came on making a lot of noise. I don’t know if it’s normal or not but there also was not a mattress protector on the bed just a really thin see through fitted sheet. Other than that the breakfast was really good, the shower was hot with wonderful pressure. The shuttle was quick and nice people. Probably won’t book them again though. "

"Excellent general manager, small but adequate room, hot shower, convenient car plug in, and small carb heavy breakfast. Convenient airport transfers. "

"Convenient location. Very close to everything "

"Nice to have a shuttle from both the train station and/or the airport. Good breakfast, average gym."