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"Very clean, no smells except clean ones, great bed and comfy couch. Did not use fireplace in our room as it was June, but didn’t know how to operate it anyway. Very quiet stay even though it was very booked. "

"We visit this location on a regular basis for AAU tournaments. The staff is very friendly and provide great customer service! Rooms are always clean and great breakfast. "

"Overnighter on a trip. Easy to find. Close to restaurants and stores. "

"The best Hyatt Place that we have stayed so far. Its location is in the center of downtown, walkable to Market Square, Sun Sphere and University to Tennessee. The public parking garage is right behind the hotel. Many restaurant, pub, ice cream store choices. Staffs are very helpful and friendly. Breakfast buffet is much better than an average three star hotel. "

"Aaron was great! He was very nice and helpful about anything we needed, including a new lightbulb for the bedside lamp. "

"Front desk attendant was great. Very friendly and professional."

"Very clean friendly staff comfortable room walking distance to fun stuff very close "

"Quiet, friendly people, beautiful atmosphere."

"Quiet, friendly, clean, great food and walkable to the places we wanted to explore."