「We had the worst experience at this hotel with my family.
We stayed with kids and accidentally booked a smoking room (be careful—they push smoking rooms first). The clerks were rude and unhelpful, refusing to assist us in switching rooms and claiming none were available, then shortly after offering another room only if we paid an extra $135. The clerk promised that the next day we would be moved—either to a non-smoking room or at least to a better one—and said they would leave a note for the...
「We had the worst experience at this hotel with my family.
We stayed with kids and accidentally booked a smoking room (be careful—they push smoking rooms first). The clerks were rude and unhelpful, refusing to assist us in switching rooms and claiming none were available, then shortly after offering another room only if we paid an extra $135. The clerk promised that the next day we would be moved—either to a non-smoking room or at least to a better one—and said they would leave a note for the...
Mikheil