"Location: Great, just about 5 minutes walk from the bus stop, and right on the loop (shortcut path #2) of the thermal valley.
Food: Generous, about 8/10.
Rooms and facilities: This is an older hotel. It shows its age, but it adds to its charm of a bygone era - think the 80s. Rooms are large, the hallway to elevator is also large and long. The onsen could use some TLC, but I have no issue with it. Carpet, elevator, decoration, everything is old, but clean.
Staff: The manager, male staff at the front desk are very helpful. I can see that they try their best, some English limitations, but nothing we couldn't understand each other. The female staff who work the room and the meal are absolutely lovely. Attentive and very efficient.
Pricing: This is the very reason I gave it a 5* despite of the old, very old facility. I don't need a $500 USD / night when this ryokan also does the job beautifully. It hits all the basic requirements for a ryokan. Not a luxury stay by all mean, but I'm very fond of this kind of old establishment, with visible efforts from staff to keep it afloat. I hope they can stay in business."
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