Noboribetsu Grand Hotel

We stayed here as a family, and overall it was a good experience with a few things to note. The room itself was very spacious definitely a big plus for families. There was plenty of sleeping space, which made everyone comfortable, though I do think the pillows could be improved for a better night’s sleep. I also wish there had been a larger table and more seating to better accommodate a family. Cleanliness was okay, but could use some improvement. I’m a bit particular when it comes to cleaning, and I did feel the need to wipe down surfaces myself with disinfectant wipes. That said, the staff truly stood out they were amazing. Check-in was smooth, and anytime we needed something, they were quick, helpful, and very accommodating. Hands down one of the best parts of our stay. The hotel itself is family-friendly in terms of room space and layout. However, the surrounding area may not feel as family-oriented. There are quite a few clubs nearby, and it gives off a bit of a red-light district vibe at night. If that doesn’t bother you, the location is actually very convenient right in the heart of downtown with plenty to do and see. Overall, a solid stay thanks to the space and incredible staff, with a few areas that could be improved.

It’s the best arrangement among all the bookings we had for a month long trip, traveling from Seoul to Fukuoka then Sapporo. It’s an eye opening experience, we are world travelers and have seen many top rated hotels, but this one is the best of the best. Located in the center of a very vibrant Susukino with many well known traditional restaurants within less than 10 minutes walking distance. We had the well-received traditional ramen the first night and it set the bar very high for the other restaurants to match. All ramen places we tried have been excellent. Great shopping area and many eat-drink places near the Susukino station. Some restaurants open from 5pm-6am, you will never feel hungry there. The staff had been extremely helpful and their suggestions of eating places have been tried and validated, all are excellent. They are very professional and no problem with communication. Our room is very clean and quiet. The hall way is very quiet and nice. The room has a laundry and kitchen is full of supplies. Bath robes are provided. Two thumbs up and a five stars rating from us. We plan to come back soon.