ニファス・シルク-ラフト ホテル

「it's a good place to stay overall, had some issue with the staff, but the manger is super proactive and he will make your stay very comfortable.」

「Good to cleanliness」

「I rarely leave negative reviews, but this stay was extremely disappointing. Before arrival, I specifically requested a quiet room, as I was in Addis on a demanding professional mission and needed proper rest. I was initially shown a larger room facing the main road, which I declined due to the traffic noise. I clearly stated that room size did not matter, only that the room be quiet. I was then told Room 204 was among the quietest available. Unfortunately, the room was far from quiet. Throughout...

「They canceled my reservation without letting me know.」

「Send mail for airport shuttle service both 3 weeks ahead and 3 days ahead of arrival never got an answer, requested shuttle to airport at the end of the stay and it arrived 30 minutes late even if requested the day before, room was with "all inclusive" of beverage, snacks which was never delivered, they tried to say that the all inclusive was the breakfast even if it was mentioned separate on the confirmation from the hotel, after finally got some coffee powder for the room after day 2 the...

「空港送迎があって便利なホテル　コストパフォーマンス良し」

「Not so bad.」

「Friendly staff」

「Clean room」

「The staff were very pleasant and attended to all our need」

「スタッフの皆様のホスピタリティ」

「全体的にクオリティ高し。早朝出発でしたが、朝の4時半に朝食を準備してくれました。」

「All of the staff were very friendly and kindly answered any questions I had. They responded to various requests with sincerity and flexibility. During my five-day stay, I felt the comfort of being at “home.” This is a hotel that makes me want to return again.」