アジス アベバの四つ星ホテル

「全て満足」

「Amazing hospitality!」

「Great staffs. The lady at the reception introduced me his brother, Nati for a guide tour the town. We had really great time 」

「Friendly helpful staff, clean comfortable room 」

「良い点は、広々とした部屋・しっかりとしたセキュリティ・レストランの食事の味・トモカコーヒーのすぐ近く。 悪い点は、空港からのピックアップが無かった・段取りが悪くてレストランでの食事に時間がかかった、またメニュー表の意味が無くて用意できるのは２品だけだった。シャワーでお湯が出なかった・エレベーターの故障で空港までのシャトルバスの出発が遅れた。」

「Rooms are not as advertised. Everything from the bed linens and furniture needed to be replaced. The bed linens were so old they were now a dingy grey color instead of white. All of the furniture had stains, discoloration and were very old. The rug was the same. I turned on the water in the shower and brown water started coming out! Horrible! I had to stay two days, because all of the hotels were booked due to the AU convention. I had to bathe elsewhere due to the water issue. I...

「They said they had free sauna and steam service but after booking they said they only have it free early in the morning. Breakfast wasn’t interesting. Customer service was poor. They don’t pick up their phones when they are called for information. Did some unnecessary questioning and said that we didn’t pay when clearly they were paid. 」

「The staff is so nice and also I like the breakfast they served ! Thanks!」

「Wonderful breakfast 」

「The room did not have the described amount and type of bed. It was meant to have a queen and a king bed. However, as there was only one bed, they put a single bed in the living room after we complained about the discrepancy. 」

「There was a lot of construction going on throughout the stay. Both at the hotel and on road in front. Associated WiFi and power challenges. Neither the hotel nor expedia responded to my request to cancel to go elsewhere. A few roaches killed in the room but otherwise clean ad adequate for price. 」