6/10 (普通)
Bridget、Ibadan
グループ旅行
2024 年 5 月 1 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
As a frequent traveller am so happy this hotel exists because I dont have to leave the airport when in transit.
However, I had the following issues:
1. We booked a double room and got to the room to find only a setup for one person. 1 towel, 1 water etc. I informed the front desk and never got the towels, I went back and forth only to be met with a rude staff. This individual should not be allowed to deal with guests. You can imagine how irritating this is when one is tired during travel.
2. There is no room information
3. For the price one would expect at least 2 bottles of water per person....we only got 1 bottles for 2 people
4. The staff need more training
The hotel is nice but the management must do more to ensure customer service is a priority.
Bridget
2024 年 4 月に 1 泊滞在